Post by Airportr Technologies

The single biggest leap in reducing #travelstress wasn't digitising the airline ticket. It was knowing precisely when your Uber or ride-share service would arrive.    The shift from "it's on its way" to "it'll be there in 3 minutes" has radically changed consumers’ expectations around certainty and timing of a service. 𝐀𝐧𝐝 𝐲𝐞𝐭, 𝐨𝐧𝐞 𝐨𝐟 𝐭𝐡𝐞 𝐦𝐨𝐬𝐭 𝐬𝐭𝐫𝐞𝐬𝐬-𝐢𝐧𝐝𝐮𝐜𝐢𝐧𝐠 𝐩𝐚𝐫𝐭𝐬 𝐨𝐟 𝐚𝐢𝐫 𝐭𝐫𝐚𝐯𝐞𝐥 𝐡𝐚𝐬𝐧’𝐭 𝐜𝐚𝐮𝐠𝐡𝐭 𝐮𝐩 𝐭𝐨 𝐩𝐚𝐬𝐬𝐞𝐧𝐠𝐞𝐫𝐬’ 𝐄𝐓𝐀 𝐞𝐱𝐩𝐞𝐜𝐭𝐚𝐭𝐢𝐨𝐧𝐬: 𝐛𝐚𝐠𝐠𝐚𝐠𝐞. There have been improvements in baggage processing, specifically tracking. International Air Transport Association (IATA)’s Resolution 753, fully implemented by 44% of airlines and in progress at 41% more, aims to improve visibility into acceptance, loading, transfer and arrival. But that hasn’t addressed what happens before or after the airport. The Airportr #BaggageasaService model fills that gap. By using smarter ETA infrastructure to turn baggage from a reactive process into a more predictable one, we’re helping solve common frustrations before they escalate: • Bags can be identified and prioritised 𝐛𝐞𝐟𝐨𝐫𝐞 they become problems • Successful pick-up and delivery can be achieved on the first attempt • Recovery actions can begin faster, often before a customer needs to ask Accurate ETAs have helped us process more than 1 million bags, with 99.9% of pickups and deliveries completed within 30 minutes of the customer's booked slot time, alongside a 90 NPS score (as of Q1 2026). Read more about how Airportr is helping airlines modernise baggage and improve the journey here: https://lnkd.in/gzztgyud #baggageoperations #airlineoperations #airportoperations #passengerexperience #aviationtechnology #travellogistics