Post by Ai Events | Airline Information

During this webinar, taking place on June 16th at 11:00 AM EDT, HTS (Hopper Technology Solutions) will unpack insights from its latest report, “The Flexibility Imperative: Redefining travel in an age of uncertainty.” Drawing on a survey conducted among 1,000+ Americans who have taken at least one flight in the last 12 months, the report explores how consumer demand for flexibility is reshaping travel. What we’ll cover: - Flexibility is a revenue lever, not just a perk – 63% of travelers would be more likely to book with an airline offering Disruption Assistance, and 60% would add Cancel for Any Reason at booking. - The cost of a bad disruption experience goes beyond the flight – 60% of disrupted travelers spent $100 or more out of pocket, and 53% felt frustrated by the resolution process — with long wait times, limited rebooking options, and unclear communication as the top culprits. - Why companies need to invest need to invest in flexibility now – for airlines, every disruption is a loyalty-defining moment, not just an operational one. You’ll hear from Hayley Berg, HTS’ Lead Travel Economist, as she walks through the survey findings and actionable insights for airlines looking to drive higher conversion, build trust, unlock high-margin growth, and deliver outcomes that travelers today expect. Register Here: https://hubs.ly/Q04kxVZg0