Post by Ai Tour China
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Alibaba just gave millions of online sellers their own AI employee. And it works 24/7. Never calls in sick. Never misses a sale. Here's what's happening π Alibaba is rolling out an AI "digital workforce" to merchants across Taobao and Tmall β China's two biggest e-commerce platforms. The feature drops by the end of March 2026. π€ What can it actually do? - Handle customer service around the clock - Send out vouchers and discounts automatically - Adjust product prices in real time based on market conditions All of this runs through an upgraded version of Business Advisor β Alibaba's existing merchant analytics tool, now supercharged into a fully autonomous AI agent. π£ The announcement dropped at Tmall's annual TopTalk merchant summit in Shanghai. Xu Haipeng, who leads merchant platforms at Taobao Marketplace and Tmall, put it simply: "The emergence of agentic AI capabilities has made execution-oriented AI a reality." He also predicted: "In the next one to two years, the standard operating model of e-commerce will evolve into a collaboration between human and digital employees." π‘ Think about what this means for small sellers: A one-person shop on Taobao can now compete like a team of ten. No big budget needed. No HR headaches. Just AI handling the grind β so humans can focus on growth. Technology has no borders, and neither should our curiosity. π At AI Tour China, we believe that understanding the global AI landscape requires more than just dataβit requires human connection. π€ Our Mission: To educate people about AI and robotics. Let's explore, learn, and collaborate for a better and safer future π