Post by Ahmad Abdelaal

Alhamdulillah Our project Clero has been accepted by Deen Developers and Collective Continuum Buildathons Batch 4! What is Clero? While working as a dental receptionist, I saw the exact moment a clinic loses its pulse. 1. The phone rings. 2. The receptionist is busy with a patient in the chair. 3. The caller - someone in pain or looking for a life-changing treatment - hits a busy tone. They don’t wait. They don't leave a message. They just call the next clinic on Google. I remember vividly my manager once told me “𝗔𝗵𝗺𝗮𝗱 𝗱𝗼𝗻’𝘁 𝗽𝗶𝗰𝗸 𝘂𝗽 𝘁𝗵𝗲 𝗽𝗵𝗼𝗻𝗲, 𝘄𝗲’𝗿𝗲 𝘁𝗼𝗼 𝗯𝘂𝘀𝘆” Imagine that was you calling… And this happens every day. In the UK alone, this “busy tone” bottleneck is a multi-million pound revenue leak. It creates stress for staff and frustration for patients. That’s why Hashir H. and I began Clero, to act as a 24/7 digital safety net. Using AI voice copilots, we ensure no call goes unanswered. We aren't just "taking messages" - we're qualifying leads and booking appointments into practice calendars, even at 3AM. We’ve already begun onboarding clinics in London, Manchester, and the US, and we’re just getting started 🌎 If you’ve ever been frustrated by a busy tone or run a clinic struggling to keep up with the phones, I’d love to hear your thoughts.