Post by Australian Energy Regulator

Did you know that if your energy retailer fails or leaves the market, you will automatically be transferred to a standard energy plan with another retailer, with no interruption to your supply? That’s the Retailer of Last Resort (RoLR) scheme in action. It’s an important safeguard that ensures customers continue to receive gas or electricity, even if their retailer exits the market. The AER oversees the RoLR scheme and we’re currently consulting on proposed updates to the RoLR guidelines and plan, including: · changes to the cost recovery guidance, timing and template ·  approach to taking up to 72 hours to designate an additional RoLR ·  approach to designated contracts and timeframe ·  additional data requirements. Submissions on the draft RoLR guidelines and plan are open until COB 17 April 2026 and can be sent to [email protected]   To read the draft RoLR guidelines and plan and our draft decision, visit https://lnkd.in/gFKSbSum