Post by Advocate Health Care

When James started dealing with a severe sinus infection, he knew he needed care — but without health insurance, he wasn’t sure where to go. As a security officer at Salem Baptist Church on Chicago’s South Side, James had seen the Neighborhood Care site operating right where he works. Instead of delaying care or navigating costly options, he decided to walk in. During his visit, James was supported by an on-site medical assistant while connecting with a provider virtually. Using advanced technology, the care team guided him through the exam step by step — allowing the provider to see what was happening in real time without requiring James to travel elsewhere. After the appointment, James picked up his prescription from his pharmacy that same day and was soon on his way to recovering from his sinus infection. Beyond the visit itself, what stood out most was the support he received navigating costs. Without insurance, James was connected to financial assistance and was able to get the care he needed at a cost he could afford. “The ability to get a discount and make it more affordable really helped,” James said. “Neighborhood Care is something I would use again, no question — and I’d definitely recommend it to others who need care.” Advocate Health Care’s Neighborhood Care sites combine in-person care with virtual visits to provide quick, quality, nonemergency care close to home — helping remove barriers to access and connect patients to ongoing care when needed. Learn more about Neighborhood Care and find a site near you: https://bit.ly/43sHR3z