Post by Adam Carr

I had to share this. Matt Firestone posted yesterday about their experience with Apollo’s support team while building a campaign. They asked to speak with a human… waited all of 15 seconds… and Gustavo Cabrera jumped in. Not only did he solve the issue, he recorded videos on the spot to walk through the workflow step-by-step. "It was the smoothest support experience they’ve had in seven years of using sales tools." This is the bar we’re setting at Apollo. Fast. Clear. Human. Support that doesn’t just answer questions, it helps you move. Huge shoutout to Gustavo Cabrera and the entire team. Appreciate what you are building here Kenny Keesee (He/Him/His)! When people talk about “customer obsession,” this is what it looks like in practice. Credit where it’s due.