Post by Adam J. Warrington

44 33 555 555 666 0 9 666 777 555 3 No, I didn't sit on my unlocked phone. That's how we used to have to type "hello world," one slow keypress at a time. The phone wasn't the problem. It was built for calls, and we were forcing something new through it. AI implementations are in that exact moment right now. The tools are genuinely powerful. So why is the spend visible everywhere and the productivity visible nowhere? We have been here before. In 1987, economist Robert Solow looked at two decades of heavy corporate computer investment and landed on a line that stuck: you could see the computer age everywhere except in the productivity statistics. The machines were on every desk. The gains were missing, until a decade later, when the processes were updated. It isn't the tool that's ineffective. It's the old process, running in the new paradigm. That is exactly where AI sits today. Run the same old process with powerful new tools and you get the same old results, now with a bigger invoice attached. Your team is still typing hello world one keypress at a time, because the way the work gets done never actually changed. The good news is this is a sequencing problem, not a dead end. Define the goal, fix the process, then point the tool at it. In that order. The technology already moved on. The question is whether your processes did, or whether your team is still pressing 5 three times to get an L. 8 44 444 7777 0 444 7777 0 8 44 33 0 9 2 999 #AIStrategy #AIGovernance #DigitalTransformation #FutureOfWork #TechLeadership