Post by Andy Davenport

The biggest challenge with automation usually isn't the technology. It's explaining your process clearly enough that someone else—or AI—can follow it. The simplest question I've found is: "If this happens, then what?" Ask it at every step, and you'll quickly uncover the hidden decisions that make or break an automation. It's something we work through with our customers every day at Build Concierge, and it's often where the biggest breakthroughs happen.