Post by Maha Mostafa

Last week, we had the privilege of meeting with our Service Owner Stakeholders in Germany where we were invited to Hirschburg Training center. It was an inspiring experience where our team came together, feeling proud, appreciated, and truly lucky to have the opportunity to visit such a historic and majestic place. Throughout the week, we were engaged in fruitful discussions around Operational and Communication Roadmap alignment and driving a Mindset Shift for future enhancements—focused on taking our CxX journey to the next level. We were especially impressed by the Innovation Lab use cases and the chance to see live projects in action and how Vodafone is making a difference and adding value for both the End Customer and the investment of young talents. Looking ahead, I’m very excited about how we can continue to elevate our operational mindset and build on this momentum. A special highlight for us was being recognized as the Summer Challenge Winners 🏆—a moment that made us all incredibly proud. Super Grateful for the collaboration, the learning, and the inspiration. Ahmed El-Bishbishy Christian Stenzel Laura Biermann Anna Orlow Marcel Küsthardt Karsten Daniels Jörn Breier Andreas Perlitz Alshaimaa Khaled Ahmed Nowara Sayed Ahmed ElRouby Tamer Kandil Felipe Canedo #Innovation #CustomerExperience #MindsetShift #OperationalExcellence #Teamwork #Vodafone #VOIS