Post by Farouk J.

Tips of the day : Sales reps will thrive with empathy and understanding “Sales reps, like BDRs and AEs, have always had a difficult job, but the pandemic’s impact on the pipeline also hurt morale. The most successful sales leaders have embraced empathy and provided personalized, detailed coaching techniques to help get teams back on track and confident. While team-building and management may have been isolated to the sales floor, the future is understanding all of the conversations sales reps have each day, remotely and at scale. By navigating both the 10,000 ft. overview and small details of the sales team, we’re able to build confidence, pipeline, and revenue together.” — Jim Benton, CEO, Chorus.ai