Post by Accor
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At Fairmont Mumbai, operational excellence is also a Heartists® story. Vidhi Chadha and Lalit share what motivates them in their day-to-day roles: creating meaningful guest experiences, working closely with their teams and seeing how thoughtful service can turn a moment into a lasting memory. Their perspective reflects what Fairmont Mumbai’s promise means in practice: attention to detail, pride in service and Heartists® who bring the hotel experience to life every day. Read the full story here: https://lnkd.in/eG3nnFZZ
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