Post by ACCC

Consumers rely on products like TVs, fridges, mobile phones and washing machines every day, and when something goes wrong it can be a major disruption. Despite having these basic consumer rights, reports to us show some businesses are not honouring consumers' rights to a refund, repair or replacement. Compliance with consumer guarantees has been a priority for the ACCC for several years and will continue to be a priority for 2026/27. We remind consumer electronics and whitegoods retailers that they must comply with their consumer guarantee obligations. We encourage them to review their policies and practices to ensure they're compliant with Australian Consumer Law. Read the full media release: https://lnkd.in/guTUJzG9