Post by Abhinav Bansal

Managing Director & Senior Partner at BCG | Financial Institutions | Risk & Compliance | Digital Transformation | Digitization | Market Entry Strategy | Growth strategy | Fintech

In the last few weeks/months – there has been lot of discussion around hype in AI. Some credible names in hedge fund industry have taken big bold bets against the “AI bubble”. There is lot of literature going around the circular loop of capital between various stakeholders. However, I genuinely believe – bubbles are the price we pay for innovation. It may/may not turn out to be a bubble – but the innovation is here to stay for sure.   AI is now firmly on the executive/board agenda for all Fis. Most banks are piloting use cases, testing chatbots, or experimenting with automation in various stages of maturity.   BCG’s latest report shows that while financial institutions have made strong progress with GenAI pilots, only a few have scaled AI agents in ways that truly change how the organization operates. Some early movers are able to realise 30–40% cost reductions across credit, compliance, collections, and customer engagement.    In the APAC region, however, many banks remain limited to isolated experiments. The next wave of value will come not from another chatbot or analytics dashboard, but from embedding AI across decision-making, workflows, and operating models.   I don’t think we need to worry about the bubble narrative. FIs need to commit and move forward with decisiveness on the AI agenda.   #BankingTransformation #AgenticAI

Post contentPost contentPost content