Post by 8x8

Last year's Clearing saw more than 77,000 students blitz UK universities with calls. Clearing is a historically stressful period. But 8x8 Clearing supported universities saw an unprecedented victory: ⏩ Wait times of 8 seconds per call ⏩ Call handling times of just 2-8 minutes Students may not know why their peers have different call experiences, but CX leaders will. The secret to acing this year's Clearing is simple: being prepared with a great system that perfects your modern workflow. Read the full press release here: https://bit.ly/4eO00P1 #CustomerExperience #EducationCX #CallCentre #UniversityAdmissions #ClearingSeason