Post by 8x8

Spreadsheets out. Smart scheduling in. At no extra cost. Contact centers have been making do with spreadsheets, bolt-on tools, and gut instinct for way too long. Since November 2025, 8x8 WFM has grown nearly 3x as organizations realize workforce management doesn't have to be a separate six-figure implementation. It's now built into the platform they're already running, activated in minutes by supervisors themselves. For SMBs especially, this is the shift the industry has been waiting for. Swipe to see why contact centers are making the switch. 👉 Read the full press release here: https://bit.ly/4ghwoMk #WFM #WEM #ContactCenter #CallCenter