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Are banks too afraid to actually help customers? On this week’s Fintech Insider Insights, host Kate Moody is joined by expert guests to unpack the gap between what financial institutions offer and what customers actually need. Featuring: 🎙️ Matthew Ford - CEO & Co-Founder, Sidekick 🎙️ Tim Hogg - Director, Fairer Finance We cover: ⚖️ Regulation vs real customer help 🧠 Guidance vs advice - does it even matter? 🤖 Nudges, AI and who’s actually responsible 🎧 Listen now on all major podcast platforms!
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