Social Media Manager & Customer Support (....

skills.et

Addis Ababa

Description

Description

We’re looking for a smart, proactive, and highly communicative person to join our growing e-commerce team!

Your Role

  • Manage and grow social media pages (Instagram, TikTok, etc.)
  • Reach out to businesses (clothing, food, spices, coffee, and more) and onboard them to our platform
  • Respond to customer inquiries professionally (DMs, WhatsApp, comments)
  • Convert conversations into sales and partnerships
  • Build strong relationships with both customers and sellers

What We’re Looking For

  • Excellent English communication (very important)
  • Confident in sales and outreach
  • Active and experienced with social media platforms
  • Strong understanding of Ethiopian & Eritrean products and culture
  • Fast responder, organized, and self-driven

Bonus

  • Experience in social media management, customer support, or sales
  • Comfortable using WhatsApp and Instagram for business communication

If you’re a strong communicator who knows how to sell and connect with people, we want you on our team.