Job title: Head of Operations
Company: GenArtiFica LLC (GAiF)
Workplace type: Remote
Location: Accra, Ghana
Job type: Full-time
Description
Head of Operations — GenArtiFica LLC · GAiF
Reports to: Co-Founders / Managing Directors (Mysh Brownell, Strategy · Femi Ajayi, Product) Manages: The entire operating team, across both ventures
Type: Founding operational leader · milestone- and outcome-based engagement
Start: As soon as the right person is found
Why this role exists
GenArtiFica is building two things at once. GAiF Community is where African builders ship AI ideas together, across five country cohorts (Nigeria, Ghana, Kenya, Liberia, South Africa) with a mobile app, a live platform, and a rewards economy (Gens). GAiF Learning Board is our B2B product: an AI-native academic operating system for smartphone-first, low-bandwidth African universities.
Both still run through the two co-founders. That's the ceiling on how fast either grows. This role removes it, turning strategy into scalable execution so the founders can focus on strategy, product, and partnerships.
This is the most senior operating role below the founders. Every team member reports to you.
You'll own
- Team Operations — coordinate engineering, design, community, and marketing. Set the cadence, unblock people, hold delivery.
- Program Delivery — lead pilots and product launches from planning to go-live, through adoption and conversion.
- Execution — ensure cohorts, events, and campaigns run smoothly and on time, without requiring day-to-day founder involvement.
- Company Rhythm — build the systems, dashboards, and reporting that give founders clear visibility, and templatize what's ad hoc today.
What success looks like in year one
- Beta launched and held: 50 testers onboarded, 70%+ weekly-active retention.
- First product launches and institutional pilots delivered to go-live, on a clear path to conversion.
- The cadence ships itself: content and events go out every week without founder intervention.
- One dashboard from which the founders actually run the company from.
- A leveled-up team, and core workflows documented as systems anyone can run.
Who you are
- 5 to 8+ years in operations, program or general management, ideally at an early-stage startup, community org, or B2B SaaS company.
- Proven at running distributed teams and turning chaos into repeatable process. You've owned delivery, not just contributed to it.
- People leadership: you've managed a multi-function team and made them measurably better.
- Range: you can hold a warm community operation and a rigorous B2B delivery motion in the same week.
- Deep familiarity with the African tech, startup, innovation-hub, creator, or education ecosystem.
- Fluent with modern tools and genuinely willing to use AI to move faster. We build with AI; our operator should too.
- Based in or relocating to Accra, Ghana, and present in person when it matters.
- Bonus: built or scaled an online community or cohort program · customer success or implementation experience with institutional clients · light no-code/automation skills · rewards or points systems · a network across African tech or higher education.
Compensation
A founding role, structured around outcomes rather than a flat salary:
- Milestone payments, the primary driver — cash tied to defined operational outcomes, set jointly in writing on a rolling quarterly basis.
- Equity in GAiF | Ghana Ltd, our local Ghana entity.
- Gens allocation — participation in GAiF's own rewards economy.
Designed to evolve toward a base-plus-incentive model as the ventures mature.
How to apply
- Send the following to [email protected] with the subject line "Head of Operations: [Your Name]":
- A short note (not a cover letter) on why this role and why GAiF.
- Your CV or LinkedIn.
- One thing you've operated or built from chaos to a system, and how you did it.
We review on a rolling basis. Strong applicants will move quickly to a conversation with the founders.
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