Head of Supply

Yango

Santa Cruz

Description

Head of Supply

As the Head of Supply at Yango, you will lead the strategy, growth, and performance of our driver supply — the core of the mobility business. You will be responsible for defining the long-term vision, building and leading high-performing teams, and ensuring operational excellence to scale our ride-hailing platform sustainably. This is a leadership role with direct impact on the company’s growth trajectory in the country, requiring strong strategic thinking, execution, and cross-functional collaboration with local and global teams.

Key Responsibilities

Strategic Leadership

  • Define and execute the supply strategy to ensure market growth, driver engagement, and long-term competitiveness.
  • Anticipate market dynamics and proactively design initiatives to stay ahead of industry trends.
  • Represent the supply function in local leadership discussions and align goals with the company’s overall business strategy.

Driver Supply Growth & Retention

  • Oversee strategies for driver acquisition, onboarding, retention, and loyalty programs.
  • Ensure high driver satisfaction and supply reliability to meet passenger demand.
  • Scale new initiatives that improve the driver value proposition.

Operational Excellence & P&L Responsibility

  • Lead the development of efficient, data-driven processes to optimize costs and maximize ROI.
  • Drive adoption of digital and cashless payments to enhance ecosystem efficiency.
  • Monitor supply performance metrics and ensure consistent achievement of operational targets.

People Leadership

  • Build, manage, and mentor a team of supply project managers.
  • Foster a high-performance culture with clear accountability and career growth opportunities.
  • Cross-Functional & External Collaboration
  • Partner with Marketing, Operations, Product, and other teams to align initiatives and ensure market success.

Data-Driven Decision Making

  • Use advanced analytics to drive decisions, identify gaps, and unlock growth opportunities.
  • Establish clear KPIs and dashboards to monitor driver supply health and business impact.
  • Translate insights into actionable strategies with measurable outcomes.

Qualifications

  • Bachelor’s degree in Business, Economics, Engineering, Administration, or related field.
  • 5+ years of experience in growth, operations, consulting, or strategy roles, ideally in ride-hailing, logistics, or tech.
  • Proven experience leading multi-functional teams and scaling businesses.
  • Strong track record of launching and growing new markets or products.
  • Fluency in English and Spanish; strong communication and negotiation skills.
  • Entrepreneurial mindset, data-driven decision maker, and comfortable in fast-paced environments.

Why work with Yango?

  • International Exposure: Gain valuable international frontier experience that expands your professional horizons.
  • Collaborative Team: Join a team of like-minded professionals who share your passion and drive.
  • Impactful Contributions: Make a meaningful impact by contributing to the improvement of cities' infrastructure.

Please only submit CVs in English.

*The terms of cooperation with companies of the Yango group or its partners may vary from those indicated on the website. Please check with the recruiter for details