Sales Development Representative

About the role

Every good sales team needs someone who starts the conversation, and that's you. As our Sales Development Representative, you'll find the right people, get them talking, and book meetings our Account Executives actually want to walk into.

Fair warning: leads don't fall into your inbox here. This is outbound, it's targets-driven, and some days it's tough going. What it also comes with is a real intention to grow you into a B2B Account Executive. That's not a given, you'll need to prove yourself, but the growth and support will be there for the person who wants to step up.

About Visualcare

We build software for providers across the NDIS and aged care sectors, which means the work you're selling supports some of the most vulnerable people in our community. Not many SDR roles come with a pitch that good.

We're a close-knit Australian SaaS team of around 40 people, not a faceless corporate machine. Everyone here can point to exactly whose work is behind the product providers use every day, including yours, once you're in the door.

We're also upfront about the fact that we're still figuring some things out. We'd rather tell you that now than sell you a polished story that falls apart in week one.

About the team

Work that matters. Trust to own it. Space to grow. We didn't put that on a poster and call it culture, it's genuinely how we try to run things.

Your manager knows you and backs you. Teams here pull together instead of guarding their own patch, and we care about outcomes, not hours logged or boxes ticked. If you want to be told exactly what to do every hour of every day, this isn't your team. If you want ownership and people who back you when you take it, welcome aboard.

What you'll be doing

• Research target accounts, find the right decision-makers, and run daily outbound activity across phone, email, LinkedIn and events
• Qualify leads and book high-quality discovery meetings for our Account Executives, hitting your monthly meeting and opportunity targets
• Keep your CRM records clean and your activity tracked in Salesforce
• Pitch in on sales admin and reporting to keep the team's numbers accurate
• Represent Visualcare professionally in every conversation, and feed what you learn from prospects back to sales and marketing

What we're looking for

• 1 to 2 years' experience in sales, customer-facing or commercial roles (B2B experience is a bonus)
• A genuine interest in building a career in B2B SaaS sales
• Comfort picking up the phone, sending the email, sending the LinkedIn message and starting the conversation
• Curiosity and coachability. You don't need to know our sales process yet, you need to want to learn it
• Resilience and persistence. Targets don't scare you
• Clear, confident communication with a customer-first mindset
• CRM experience is a plus (Salesforce preferred), but we can teach this

Why you'll love it here

• Trust to work from (almost) anywhere in Australia. East coast or Adelaide, we care about the work you do, not which desk you're sitting at.
• Space to grow. SDRs who show they're ready get a genuine shot at moving into an Account Executive role.
• Work that matters. The software you're selling helps providers support some of the most vulnerable people in our community. That's the pitch you get to make every day.
• A manager who backs you. You won't be a number on a dashboard. Your manager knows you and has your back.

If this sounds like your kind of sales job, we'd love to hear from you.