Role Summary:
The Chief Business Officer (CBO) will be responsible for driving overall business growth, revenue strategy, and market expansion across both retail and group sales channels. This role requires a strategic leader with strong experience in scaling businesses, managing P&L, and building high-performing sales teams across diverse customer segments.
Location: Bangalore
Experience
- 12–18+ years of experience in business leadership roles
- Strong exposure to both Retail Sales (B2C) and Group/Corporate Sales (B2B)
Preferred Industry Experience:
- Insurance / Healthcare / BFSI / Consumer Services
Education
- MBA or equivalent from a reputed institution preferred
Key Responsibilities
1. Business Strategy & Growth
- Define and execute short-term and long-term business growth strategies
- Identify new market opportunities across retail and group segments
- Drive revenue growth and profitability in alignment with organizational goals.
2. Retail Sales Leadership
- Lead and scale retail sales channels (direct, digital, partnerships)
- Optimize customer acquisition, conversion, and retention strategies
- Enhance customer experience and brand positioning in the retail segments
3. Group/Corporate Sales Leadership
- Drive group sales strategy including B2B, institutional, and corporate partnerships
- Build and manage relationships with key enterprise clients and brokers.
- Design customized solutions for large accounts and drive renewals
4. P&L Management
- Own end-to-end P&L across business verticals
- Monitor financial performance, budgets, and cost optimization initiatives
5. Team Leadership & Capability Building
- Build, mentor, and lead high-performing retail and group sales teams
- Set clear KPIs, performance metrics, and incentive structures
- Foster a performance-driven and collaborative culture
6. Cross-functional Collaboration
- Work closely with Product, Marketing, Operations, and Finance teams
- Align go-to-market strategies and ensure seamless execution
7. Stakeholder Management
- Engage with senior leadership, board members, and external partners
- Present business updates, forecasts, and growth plans
Key Requirements:
- Proven track record of driving revenue growth and scaling businesses
- Experience in P&L ownership and strategic planning.
- Strong leadership and stakeholder management skills
- Excellent analytical and decision-making capabilities