Senior Infrastructure Engineer - Citrix

*contract to Hire

*Hybrid onsite in Columbus, Ohio

Our Columbus, Ohio client is growing their infrastructure team and has a contract-to-hire opportunity for a Senior Infrastructure Engineer - Citrix who will own the Citirx platform—not just keep the lights on, but drive it forward. As the Senior Infrastructure Engineer for Citrix and Digital Workspaces, you'll architect and operate CVAD, ADC/NetScaler, and Citrix Cloud at scale, lead performance and modernization initiatives, and be the Tier 3/4 anchor when things get genuinely hard

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This role requires deep expertise across Citrix technologies—including a clear-eyed view on where CVAD on-prem ends and Citrix DaaS / cloud-hosted delivery begins—alongside strong adjacent skills in virtualization, hybrid cloud, identity, and observability. If you get satisfaction from a fast logon, a clean ADC policy, and a session that never drops, we want to tal

k.

Responsibilit

iesCitrix and end-user computing platfo

• rmsArchitect, deploy, and maintain Citrix Virtual Apps and Desktops (CVAD), Citrix ADC (NetScaler), Citrix Cloud services, StoreFront or Workspace integration, and related components for resilient application and desktop delive
• ry.Diagnose and remediate complex performance issues including ICA latency, HDX/EDT protocol behavior, profile and FSLogix/container issues, session reliability, and application publishing conflicts; tune Workspace Environment Management (WEM) policies for logon optimization and resource manageme
• nt.Ensure high availability, reliability, and scalability of Citrix and dependent servic

es.Infrastructure and cloud operati

• onsDeliver hybrid infrastructure services across on-premises and cloud (Azure/AWS) aligned to organizational standar
• ds.Administer VMware vSphere including clusters, host optimization, resource pools, and virtual networking for Citrix workloa
• ds.Oversee SAN/NAS provisioning, replication, and performance tuning for session hosts and user data patter
• ns.Support enterprise backup and recovery platforms (for example Veritas, Commvault, Rubrik) for Citrix and infrastructure targe

ts.Service optimization and cost managem

• entEvaluate and optimize resource utilization across on-premises and cloud platfor
• ms.Implement cloud governance strategies for spending and workload lifecyc
• le.Recommend cost-saving strategies for compute, storage, and cloud consumpti
• on.Analyze trends and propose improvements to service efficiency and availabili

ty.Security, compliance, and risk managem

• entMaintain compliance with organizational, industry, and regulatory standar
• ds.Implement patch management strategies across Citrix, virtualization, and operating syste
• ms.Monitor and remediate vulnerabilities across on-premises and cloud workloa
• ds.Collaborate with cybersecurity on secure architecture, endpoint protection, and threat mitigati
• on.Participate in business continuity and disaster recovery planning and testi

ng.Technical leadership and supp

• ortServe as subject matter expert for Citrix and related infrastructure technologi
• es.Provide Tier 3/4 support for critical incidents and complex technical issu
• es.Mentor junior staff and shape best practices across IT operatio
• ns.Lead infrastructure projects, migrations, and modernization initiativ

es.Performance monitoring, capacity, and documentat

• ionMonitor health and performance across Citrix, VMware, storage, and cloud platfor
• ms.Analyze usage trends to forecast capacity and plan scali
• ng.Implement observability for proactive detection and clear escalation pat
• hs.Maintain architecture diagrams, SOPs, runbooks, dashboards, and stakeholder-ready RC

As.Collaboration and stakeholder engagem

• entCollaborate with application teams, security, network engineers, and business uni
• ts.Participate in architectural reviews with actionable recommendatio
• ns.Communicate impact and trade-offs clearly to non-technical stakeholde
• rs.Align infrastructure strategies with organizational goals and future-state architectu

re.Leveraging AI for Citrix and digital workspace operati

onsCitrix environments generate rich telemetry—logon durations, ICA round-trip times, ADC traffic patterns, Director event streams—and AI can turn that signal into structured diagnostic hypotheses faster than any manual process. We use enterprise-approved tooling to compress time-to-root-cause, while engineers stay accountable for every change and customer outco

• me.Use approved tooling to cluster Director or monitoring events into timelines and probable causes; validate with packet captures, ADC traces, and controlled tests before chan
• ge.Draft runbooks for common failure modes (StoreFront misroutes, broker overload, profile corruption, certificate expiry) for SME review and controlled publicati
• on.Apply coding assistants to accelerate PowerShell, Citrix automation SDK usage, and API integrations with peer review and no secrets in promp
• ts.Summarize post-incident narratives and customer communications from structured notes; ensure factual accuracy and redact sensitive da
• ta.Explore vendor-supported or enterprise AIOps features for noisy alert reduction alongside traditional synthetic monitoring and capacity baselin

es.

Experi

• ence5-8+ years supporting enterprise IT infrastructure in hybrid on-premises and cloud environme
• nts.Hands-on Citrix experience across installation, configuration, troubleshooting, and performance tun
• ing.Proficiency with VMware vSphere, vCenter, ESXi, resource pools, and virtual network
• ing.Knowledge of identity and access management (Active Directory, Microsoft Entra ID / Azure
• AD).Strong understanding of networking fundamentals (TCP/IP, DNS, load balanci
• ng).Experience with patching, vulnerability remediation, and hardware lifecycle managem
• ent.Familiarity with backup and recovery systems and best practi

ces.

Expert s

• killsCitrix Virtual Apps and Desktops (CVAD), Citrix Cloud, Citrix ADC (NetScaler), StoreFront, and Workspace Environment Manage
• ment.Troubleshooting complex Citrix performance issues including ICA latency, profiles, and application deli
• very.Hybrid cloud integration and workload migration, including Citrix DaaS / cloud-hosted delivery models and working awareness of Azure Virtual Desktop as an adjacent technology lands
• cape.Automation and scripting: PowerShell, Citrix SDKs, API integrat
• ions.Enterprise security controls across virtual and cloud environm

ents.

Advanced

• skillsAzure or AWS cloud services: compute, networking, identity, st
• orage.Enterprise storage provisioning, replication (for example SRDF, SnapMirror), and performance t
• uning.Monitoring tools such as Citrix Director, ControlUp, vRealize, SolarWinds, Azure Mo
• nitor.Documentation, diagrams, and architectural standardization at enterprise qu
• ality.ITIL-aligned service management: incident, problem, and change prac
• tices.Familiarity with approved AI assistants for log summarization and automation scaffolding is a

plus.