Shipping Agent

Tata Consultancy Services

Pune District

Description

Key Responsibilities

• Prepare, review, and manage shipping documents such as Bill of Lading, invoices, and shipping instructions

• Ensure accuracy and completeness of all documentation as per company and regulatory standards

• Coordinate with customers, vendors, and internal stakeholders for shipment processing

• Track shipment status and provide timely updates to stakeholders

• Handle email communication related to shipment queries, documentation, and issue resolution

• Maintain and update shipment data in internal systems/ERP

• Support invoice generation and basic payment follow-ups (if required)

• Ensure compliance with international shipping and trade regulations

• Identify and escalate discrepancies or delays in the process

Key Skills & Requirements

• Good communication skills (written and verbal)

• Strong attention to detail and accuracy

• Basic understanding of logistics/shipping processes (preferred)

• Ability to work in a fast-paced, deadline-driven environment

• Proficiency in MS Excel and data management

• Problem-solving and coordination skills