Executive - Business Operations

Key Responsibilities

Sales Planning, Dashboard Creation & Business Operations

• Coordinate with the Sales Team, Sales Support team and Commercial team for sales planning and operational activities.
• Prepare weekly and monthly Truck Order dispatch plans and participate in sales planning meetings to consolidate planning data for management review.
• ⁠Prepare, maintain, and publish periodic business reports and dashboards.
• Support monthly, quarterly and annual sales forecasting exercises.
• Monitor sales targets and maintain target tracking reports.
• Track Partner business and key accounts performance, and coordinate incentive-related activities.
• ⁠Prepare management presentations, business review reports and performance summaries for Sales Leadership.
• ⁠Identify opportunities to improve reporting processes through automation and digital tools.

Forecasting & Commercial Support

• Support Order Intake (OI) planning and forecasting activities.
• Consolidate forecast data from regional sales teams.
• Support pricing, margin tracking, and sales performance analysis.

SAP, CRM & Data Quality Support

• Maintain and update business data within SAP ERP and assist in Sales Territory Mapping activities.
• Coordinate with Central IT for master data updates and system-related issues.
• Support CRM data quality initiatives and ensure timely updates of sales information.

Operational Support & Compliance

• Support ISO, internal audits, and compliance-related documentation.
• Maintain process documentation, Standard Operating Procedures (SOPs), trackers, and business records.
• Coordinate with Sales, Commercial, Finance, HR, IT, and other internal stakeholders for smooth business operations.

Required Skills & Qualifications

Education

• Bachelor's degree in Business Administration, Commerce, Engineering, Economics, or a related discipline. (Post Graduation/MBA preferred)

Experience

• 2–5 years of experience in Business Operations, Sales Operations, Business Analysis, Sales Planning, or a similar analytical role.

Technical Skills

• Advanced Microsoft Excel (Pivot Tables, Power Query, Power Pivot, Dashboards)
• Microsoft Power BI
• SAP ERP
• Strong understanding of reporting, forecasting, and business planning processes