Customer Service Manager

EL MUNDO WORLD COMPANY SL

Spain

Description

We're looking for a Customer Service Manager to join our team and support clients in the insurance industry.

Key responsibilities:

• Manage and administer insurance policies.

• Communicate with insurance companies.

• Provide guidance and support on insurance-related matters.

• Assist clients throughout the claims handling process.

What we're looking for:

  • Must be based in Spain.
  • Spanish proficiency at C1 level
  • English proficiency at C1 level
  • Russian proficiency at C1 level
  • Strong communication and customer service skills.
  • Willingness to complete initial training.
  • Experience in insurance industry is a PLUS

What we offer:

• Fully remote work.

• Part-time position.

• Comprehensive onboarding and training.