About The Steel Penny
The Steel Penny is a neighborhood-driven restaurant concept focused on elevated, chef-inspired food, craft cocktails, and genuine hospitality. With Detroit-style pizza, house-made offerings, and a strong community presence, the restaurant blends operational excellence with a warm, guest-first experience.
As the business continues to grow, including plans for future expansion, the team is looking for a hands-on General Manager to help lead and scale the operation.
The Role
The General Manager will own the day-to-day operations of the restaurant, leading both front-of-house and back-of-house teams while ensuring an exceptional guest experience. This is a highly visible, hands-on leadership role where you will be actively engaged on the floor, especially during peak service.
This is not a training role. The ideal candidate is an experienced General Manager who can step in immediately, take ownership, and elevate the business.
Key Responsibilities
Operations Management
- Oversee daily restaurant operations across FOH and BOH
- Ensure consistent execution of service, quality, and operational standards
- Monitor inventory, vendor relationships, and ordering processes
- Maintain cleanliness, safety, and compliance with health regulations
Team Leadership
- Hire, train, and develop team members across all positions
- Create and manage staff schedules based on business needs
- Coach performance and hold team members accountable
- Foster a positive, high-performance culture
Guest Experience
- Lead from the floor and remain highly visible during service
- Ensure every guest has a strong, memorable experience
- Address and resolve customer concerns in real time
- Maintain a hospitality-first environment
Financial Ownership
- Manage P&L performance, including labor and food cost controls
- Drive revenue through strong operations and service execution
- Monitor and improve key performance metrics
What We’re Looking For
Must-Haves
- Proven experience as a General Manager in a restaurant or hospitality setting
- Strong hands-on leadership style with the ability to lead from the floor
- Experience managing full restaurant operations, including staffing, scheduling, and cost control
- Demonstrated ability to lead teams and drive performance
- Ability to take ownership of the role immediately with minimal onboarding
Preferred Qualifications
- Experience with bar or cocktail programs
- Background in chef-driven, boutique, or elevated dining concepts
- Experience balancing operational structure with a hospitality-driven environment
Ideal Candidate Profile
- Hospitality-first mindset with a strong focus on guest experience
- Organized, proactive, and highly accountable
- Comfortable operating in a fast-paced, high-touch environment
- A visible leader who jumps in wherever needed
- Brings both operational discipline and personality to the role
- Interested in long-term growth and being part of a scaling concept
Compensation
- Base Salary: Approximately $100,000
- On-Target Earnings: Up to $125,000 with performance bonus
- Additional details to be discussed during the interview process
Why Join The Steel Penny
- Opportunity to play a key leadership role in a growing concept
- Direct partnership with ownership
- Ability to shape operations, culture, and guest experience
- Potential for future growth as the business expands into additional locations