Oak Park
Position: Quality Assurance Supervisor
Reports to/Backed up by: Corp. Dir of FSQA
Wage: Salaried Exempt
Job Overview: The Quality Assurance Supervisor is responsible for monitoring and enforcing product safety and quality compliance at the manufacturing facility. This role assures the quality and food safety programs and in-plant practices are alignment with corporate standards and BRCGS requirements. The QA Supervisor partners closely with Corporate Quality Assurance, ensuring consistent implementation of company programs while supporting plant-specific needs. The position drives continuous improvement and fosters a strong food safety culture across the facility.
Key Responsibilities and Duties
· Supports the oversight activities related to product safety, regulatory, and quality systems at the
facility.
· Supervise and assist with training the site QA staff.
· Maintain and ensure compliance with the site BRCGS Manual and corporate food safety standard, and
provide cross-departmental technical guidance and support.
· Assists with updating, implementing and enforcing food safety and quality programs (BRCGS, HACCP,
EMP, allergen control, supplier approval, test-and-hold program, etc.) applicable to the operation.
· Monitor plant compliance with internal and external standards, customer requirements, and corporate
expectations.
· Assist with new product specifications, procedures, and QA documentation that meet customer
expectations, regulatory requirements, and company standards.
· Serve as the primary liaison between the site and Corporate QA, ensuring alignment with company
policies, initiatives, and reporting requirements.
· Stay current on regulatory updates and ensure site compliance with applicable FDA regulations and
GFSI standards.
· Track, trend, and report key performance indicators (KPIs) related to quality, food safety, customer
complaints, and non-conformances.
· Conduct gap analysis, root cause analysis and corrective/preventive actions based on data, audits, and
deviations.
· Drive continuous improvement, optimization initiatives and support implementation of corporate
quality programs at the site level.
· Assists with internal, customer, and third-party audits, including BRCGS certification audits.
· Promote a strong food safety culture across all departments through training, communication, and
leading by example.
· All other duties as assigned.
Qualifications and Requirements
· BS in Food Science or related field required.
· 3+ years supervisory level experience.
· 5+ years of experience in a food manufacturing environment.
· GFSI experience required.
· HACCP, PCQI certifications.
· Strong knowledge of FDA regulations, HACCP, GMPs, and food safety systems.
· Experience working within nutritional, IMS and customer platforms and software.
· Ability to pass National Background Check and Drug Screening.
Core Competencies
· Strong work ethics and ability to influence cross-functional teams.
· Food industry technical and regulatory knowledge.
· Effective communication across all levels of the organization.
· Detail-oriented with strong interpersonal, analytical and problem-solving skills.
Ability to manage fast-pace, change and drive continuous improvement.