Myrtle Beach
Job Description - Specialty Business Manager, Dermatology
This role will initially be non-exempt during the training period, making you eligible for overtime. After successful completion of the training program and meet specific criteria, the position will transition to exempt status of a base salary plus sales incentive bonus.
About the role:
The Specialty Business Manager, is responsible for driving sales activities directly to customers, including face-to-face and remote interactions. This role aims to assess customer needs, suggest appropriate products, and develop sales strategies to grow and diversify customer relationships. By contributing to Takeda's sales goals, this role supports the company's mission of delivering better health to people worldwide.
How you will contribute:
* Conduct face-to-face and remote sales to new and existing customers
* Assess customer needs and suggest appropriate products, services, and solutions
* Develop and deliver sales bids, proposals, presentations, and product demonstrations
* Create medium to long-term sales plans and strategies to protect, grow, and diversify customer relationships
* Manage projects and processes independently with limited supervision
* Coach and review the work of lower-level professionals
* Occasionally lead small project teams and provide informal guidance to junior staff
Skills and qualifications:
* Applies basic biological process knowledge in biotechnology with supervision
* Utilizes selling techniques in straightforward sales situations with coaching
* Manages customer accounts with guidance, understanding basic CRM principles
* Delivers basic presentations, developing audience engagement skills
* Communicates effectively with key stakeholders, requiring guidance in complex discussions
* Understands organizational operations and market dynamics, applying this in familiar contexts
* Recognizes basic cancer types and treatments in oncology with coaching
* Operates medical devices with guidance, gaining practical experience
* Influences using basic techniques in simple contexts, with ongoing coaching
* Identifies basic concepts in Diabetes Mellitus with guidance
* Performs basic CRM interactions, understanding customer relationship dynamics
* Manages hormone-related disorders with ongoing coaching and supervision
As a senior professional, you're adept at solving a range of moderate scope and complexity problems, occasionally referring to policies and practices for guidance. Your work involves analyzing situations and data, exercising judgment within established procedures, and fostering productive relationships int
About the Role
The Dermatology sales force is primarily responsible for driving demand following potential regulatory approval for the assigned product through education. They are responsible for educating healthcare providers (HCPs) and optimizing the business opportunities in targeted physician offices, key clinics and hospital accounts that specialize in the Dermatology therapeutic area. The Specialty Business Manager (SBM) will be required to demonstrate excellence in developing and applying business processes that benefit patients and lead to the achievement of sales goals and objectives.
How you will contribute:
• Support account on-boarding through education.
• Engage in clinical selling activities, including delivering the clinical value proposition, advancing customers across a brand educational continuum.
• Support initial clinical and patient access education for medical staff.
• Coordinate and support clinical education opportunities and programs for HCPs, such as peer-to-peer education.
• Conduct account management activities within Dermatology practices, clinics and outlets as well as independent physician offices.
• Attain sales goals and objectives by delivering product volume as well as other key metrics in the assigned Territory. Utilize discretion and judgment to execute the franchise and company brand strategy and tactics within the assigned customer segment, which may include physicians within specialty medical practices and their staff, specialists within local hospitals, clinics, and support staff as well as pharmacists within a specific geographic area
• Establish professional working relationships with Health Care Providers decision makers, support staff, and other stakeholders within assigned customers, to support the safe and effective use of the company's products - through developing and applying clinical and business expertise, and effective selling skills.
• Develop and deliver a targeted sales message to HCPs to support patients’ safe and effective use of assigned product based on accurate clinical information, utilizing approved marketing materials and medical reprints, and discuss therapeutic strategies to inform and educate decision makers.
• Executes marketing strategies at the local level, leveraging resources appropriately and working successfully with company team members and counterparts to share ideas and information to enhance business results. Accountable to build customer engagement by identifying and cultivating relationships and educating key decision makers at the local level who can inform decision making within the healthcare provider systems and specialty medical practices.
• Presents complex clinical and business information on the assigned products and patient support services to an audience of office and institutional based Dermatologists, health care professionals, professional and patient groups, and others involved in the decision-making process.
• Develop and implement medical education opportunities and sponsor programs to expand the knowledge of healthcare professionals. Frequently educate self on the latest information related to disease states, treatments and the changing business environment.
• Strategically manages all allocated resources provided including financial/budgets, managed markets, medical affairs, home office, etc.
• Exemplify Takeda’s patient-first values and commitment to upholding high standards of customer satisfaction. Adhere to all Takeda compliance policies, guidelines, and training. Demonstrate leadership and integrity by seeking clarification when uncertain on compliance matters.
Minimum Requirements/Qualifications
Required
• Bachelors degree – BA/BS
• 3+ years of successful selling experience in pharmaceutical, biotech or medical device and/or relevant clinical or industry experience.; OR 2+years of successful selling experience at Takeda
• Experience calling on Dermatologists/Dermatology experience highly preferred.
• Demonstrated business and strategic planning skills to identify unique selling opportunities and adaptability to changing market conditions.
• Demonstrated understanding of managed care landscape and how it influences/impacts business.
• Strong verbal, influencing, presentation and written communication skills.
• Strong collaboration skills and success working in teams.
• Reside within or close proximity to assigned geography.
Preferred:
• A minimum of 5 years’ direct selling experience to healthcare professionals in the pharmaceutical, biotech, device or healthcare industry and/or relevant clinical or industry experience
• Experience in calling on Dermatologists
• Experience with managing and communicating complex reimbursement issues
Training Requirements:
• This position and continued employment are contingent upon the employee successfully passing mandatory product training which includes written and oral examinations.
• External Takeda Hires Only: During that training period, the employee will be classified as a non-exempt employee and will be eligible for overtime during the training period only in accordance with applicable federal and/or state law, but the employee will not be eligible for any Takeda-related sales incentive programs and/or other production-based bonuses. The training period will consist of live instruction, independent study, role play, and other training related activities which should take no more than 8 hours per day and 40 hours total in a work week.
• After successful passage of the mandatory product training examinations, the employee will be transitioned to exempt status and will no longer be eligible for overtime. They will then be paid on a bi-weekly basis and eligible to participate in various Takeda related sales incentive programs and/or contests.
LICENSES/CERTIFICATIONS:
• Valid Driver's License
TRAVEL REQUIREMENTS:
• Ability to drive and/or fly to accounts and occasional business meetings
• Some overnight travel of up to 25-50% may be required depending on geographic assignment
https://takeda.wd3.myworkdayjobs.com/External/job/South-Carolina---Virtual/Specialty-Business-Manager--Derm--Myrtle-Beach--SC_R0180166