Learning Coordinator

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The Global Learning Services teams focus on executing system data maintenance and administrative activities in Cornerstone as well as providing effective, applicable and attractive Learning experiences to support our customers’ core business. Global Learning Services provides customer service and advisory support to the Learning Community and business partners on global Learning systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.

The Opportunity

As a Learning Coordinator, you are responsible for executing system data maintenance and administrative activities in a timely and accurate manner in Cornerstone and all relevant Learning management systems as well as providing all necessary non-systems related Learning process support.

You are accountable for providing customer service and advisory support to the respective Learning community and business partners on global Learning systems and processes and ensuring end-to-end process completion in line with the PSS Core Capabilities.

You are responsible for coordinating complex data maintenance, administrative, financial and compliance related tasks, associated with the Learning and Development scope of activities. You may also be responsible for acting as the local Learning Expert and liaising with internal and external training providers, government representatives within the country/affiliate of support, as well as conducting event management activities and organizing Learning programs and site related onboarding training where relevant.

• Record and control training information in Cornerstone (or other Learning Management platforms) with input from learners, subject matter experts, managers and other learning and development personnel to ensure accurate learning plans/histories and availability of current training materials
• Learning Management System (LMS) Administration, primarily in Cornerstone, Roche’s official system of record and provide support and processing of customer requests among others perform data entry in Cornerstone (and potentially other LMS) and report on data maintained in the LMS to support audits and inspections and report against goals
• Support the respective Learning Community for learning projects including; meeting planning and facilitation, project plan execution, and communication
• Participate in local/global projects with cross-functional impact to ensure functions, operational unit and site needs are met
• Actively coordinate local onboarding activities for business areas or country/cluster of countries based on training needs and local requirements as needed
• Plan and conduct event management activities, as well as organizing Learning programs and advise the customers on Training matrix building or optimization, incl. leading/coordinating the initiative if necessary
• Build and maintain effective communication channels and cross-team collaboration in Global Learning Services as part of PSS

Who You Are

• We are seeking an individual with a degree preferably in HR or Learning and Development field and 3-5 years of related experience
• Strong communication skills in English (written and spoken) is essential. Additional languages a plus, based on region/customer requirements
• Strong customer service & interpersonal skills and ability to navigate complex Learning data structure
• Excellent problem solving/analytical abilities and agile mindset in ambiguous situations
• Customer centricity through your day-to-day interaction

In exchange we provide you with:

• Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & training, the possibility of international assignments, internal position changes and the chance to shape your own career.
• Excellent benefits: Competitive salary and cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, holiday party.
• Flexibility: We also support flexibility to help you find your balance. Home office is commonly available (typically 2 office days/week on average). We create the opportunity for freedom in working, where your corporate and private life coexist in harmony
• A global inclusive community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion

Please read the Data Privacy Notice for further information about how we handle your personal data related to the recruitment process: https://go.roche.com/dpn4candidates

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.