Human Resources Generalist

WHO WE ARE

Avolta is the world’s leading travel experience player. With a traveler-centric philosophy and a geographically diverse network, the travel retail and F&B company addresses the needs of up to 2.3 billion passengers each year, with 5,500 outlets in more than 75 countries across six continents. Guided by their Destination 2027 strategy and boosted by their recent combination with travel F&B giant Autogrill, the company is well positioned to realise their ambition to create a Travel Experience Revolution through their many locations at airports, motorways, cruise lines, seaports and railway stations amongst others. Avolta is committed to and focused on four key areas, where we want to have a positive impact: customer experience; employee wellbeing and advancement; protecting the environment.

PURPOSE OF THE ROLE

Are you passionate about delivering exceptional HR service in a dynamic, fast-paced environment? Do you excel in providing solutions, supporting employee relations, and championing best practices? If so, we want you to be part of our team. As a HR Generalist, you’ll be instrumental in helping our HR team provide a world-class service to our employees and stakeholders. You will serve as the go-to for HR inquiries, ensuring smooth HR operations across our locations. This role will be based in our Logistics Hub in Runnymede, supporting circa 650 employees across 9 locations. This role supports the team for 21 hours per week.

RESPONSIBILITIES

• Employee Relations: Act as the primary contact for HR-related queries, providing guidance and escalating complex issues to the HR Advisor/Manager.
• HR Guidance: Offer clear, prompt advice on investigations, disciplinaries, and grievances, drafting supporting correspondence as needed.
• HRIS: Maintain accurate employee records and ensure data integrity.
• Attendance Support: Take responsibility for timely intervention and ongoing management of Long-Term Sickness cases, including arranging and attending home visits where applicable.
• Performance & Development: Partner with managers to support employee growth, development, and performance management.
• Ethos: Champion a culture of accountability, empowerment, and continuous improvement within operational teams. Promote the Brand Values through day-to-day interactions and coaching, ensuring they remain embedded in decision making and leadership behaviour.
• Compliance Audits: Ensure regular system audits are completed, maintaining right-to-work records, occupational health referrals, and compliance with pay and contractual obligations.
• Policy Consistency: Uphold and share best practices in policy application, working collaboratively to maintain compliance with current legislation.

YOUR PROFILE:

• Previous experience as a HR generalist/Senior Administrator within a team environment.
• Good understanding of current employment legislation
• A positive, resilient attitude with the ability to thrive under pressure.
• Enjoys working in a fast-paced environment.
• A confident, professional approach, quickly establishing credibility with stakeholders.
• Friendly, approachable, and a clear communicator (written & verbal).
• Exceptional planning, organisational and time management skills
• CIPD Associate / Graduate Membership or actively working towards.
• Advanced Excel skills, knowledge of SAP or Kronos desirable but not essential.

If you're ready to make a meaningful impact, bring your expertise to our team! Apply today to join a company that values growth, collaboration, and HR excellence.

We are dedicated to building a diverse, inclusive and authentic workplace, we welcome applicants of all backgrounds, experience and abilities. We are proud to be a disability confident employer.