Who we are
Video is 90% of the world's data. Most of it is invisible to machines.
TwelveLabs builds the intelligence layer to change that. Our multimodal AI models understand video the way humans do — across sight, sound, and motion — and power production-scale AI workloads across media, entertainment, sports, security, and government.
We have raised more than $210 million from NEA, Radical Ventures, Amazon, NVIDIA, Snowflake, Databricks, Index Ventures, NAVER Ventures, Korea Investment Partners, Quadrille Capital, Red Bull Ventures, and AI pioneers including Fei-Fei Li, Silvio Savarese, and Alexandr Wang.
We are a global company, headquartered in San Francisco with offices in Seoul, New York, and London, and employees around the world. We believe the differences in our cultural, educational, and life experiences make our products stronger. Building technology that understands the world in all its complexity requires people who see it from every angle. We are looking for individuals who are driven by hard problems and want their work to matter. Come build it with us!
About The Role
At TwelveLabs, we are defining the frontier of Video AI. At the heart of our mission to help machines understand every moment in a video is our world-class technical organization of ML researchers, engineers, and product builders, and Korea is at the center of it.
As our Senior HR Business Partner for the technical organization, you will be a strategic partner to technical leaders and a key driver of organizational effectiveness, talent strategy, and business growth. This role goes beyond traditional HR support - you will help shape how we scale high-performing teams, develop exceptional talent, and build an environment where innovation thrives across our Research, Engineering, and Product teams, in Korea and globally.
You will work very closely with the Country Manager, Korea, the Global Head of People, and technical leadership, partnering with the global People team across Recruiting and People Operations to help our best technical talent do their best work.
We are looking for someone who pairs strategic thinking with hands-on execution, is comfortable with ambiguity, and is energized by helping technical organizations grow.
In this role, you will
Strategic & Organizational Partnership
- Partner with technical leaders on org design, workforce planning, and scaling, translating business and product priorities into a clear people strategy
- Guide leaders and teams through growth, restructuring, and other moments of change
- Define how HRBP work functions in Korea - building the playbooks, practices, and feedback loops the People team runs on, and contributing to how global People programs evolve based on what you learn on the ground
Talent, Performance & Leadership
- Own talent and performance end to end, from reviews and calibration to promotions, leveling, and succession, setting a high bar for technical talent
- Coach managers and senior leaders, and strengthen a high-performance, high-trust culture and strong employee experience
- Serve as a thought partner to the Country Manager, Korea & Global Head of People on cross-regional people strategy - not just executing global programs in Korea, but shaping how they work across regions
Operations, Employee Relations & Insights
- Partner with the People team across the employee lifecycle and employee relations, keeping practices fair and compliant with Korean labor law
- Use people data and modern tooling to sharpen decisions and improve how People programs run
You may be a good fit if you have
- 8+ years as an HR Business Partner (or in talent management / organizational development), including senior-level partnership with leaders
- Deep experience supporting technical organizations (Engineering, Product, Research) and a real understanding of how technical talent works
- Demonstrated ability to build HR infrastructure, not just operate it - playbooks, frameworks, calibration processes, or practices you've created that others now rely on
- Strong track record across org design, talent management, and performance, from workforce planning to calibration and succession
- Proven ability to earn senior leaders' trust and influence through judgment and data
- Experience influencing at an organizational level beyond your direct client group, with a track record of leaders seeking you out rather than responding when asked
- Comfort operating with high ownership in fast-paced, ambiguous, high-growth environments
- Business-level English and fluent Korean
Preferred Qualifications
- HRBP experience at a frontier AI, ML, or deep tech company in a high-growth (Series B-D) stage
- Direct experience partnering with research scientists, ML engineers, or other deeply technical talent
- Built career architecture or leveling frameworks for technical or research roles, not just operated them
- Scaled a People function or organization through hypergrowth across multiple regions
- Partnered at the E-Team or senior leadership level with enough credibility that you were shaping the agenda, not just supporting it
Benefits and Perks
- Growth & Tools
- 글로벌 B2B 고객과 함께 성장하는 Global Team
- 자율성과 협업을 모두 갖춘 하이브리드 근무
- 최신 맥북 및 70만 원 상당 재택근무 장비 지원, 3년 주기로 최신 장비 교체
- Tokens never sleep - Tech 직군 LLM 토큰 무제한 지원
- 강의, 컨퍼런스, 멤버십 등에 사용 가능한 연 140만원 상당 자기개발비 지원
- 영어 교육 프로그램 및 글로벌 버디 프로그램 운영
- 야간 및 주말 출퇴근 택시비 지원
- Meal & Snack
- 식비·교통비 등 자유롭게 사용할 수 있는 연 720만원 상당 법인카드 제공
- 사무실 내 스낵바 운영 (간식, 커피, 제철 과일 등)
- 사무실 근무 시, 오후 7시 이후 저녁 식대 제공
- Wellness & Family
- 연 1회 본인 및 가족 1인의 건강검진 제공
- 단체보험 가입 (상해보험/치아보험/가족 상해보험 중 택 1)
- 독감 예방접종비 지원
- 연말 2주간 유급 Holiday Break 운영