Cleaner

(Yemen – Turbah)

Who are we?

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 6500 staff. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

About The Role

Overall purpose of the role:

Ensures the office or GH is always clean and sanitary. perform a range of duties, including dusting or mopping and sweeping floors. common areas stay fresh by performing routine inspections every day at specified times. Provides a diverse range of routine cleaning and general services support to offices & GHs. Perform clerical services, equipment operation, materials handling, Guest serving cleaning, and/or other related duties in accordance with day-to-day requirements DRC Premises.

Duties and Responsibilities:

• Responsible for offices / Guest rooms floor care, windows, vacuuming, dusting, disinfecting, polishing, mopping, sweeping, light fittings, countertops, ceiling vents, and spot-cleaning carpets of all office areas, surfaces, desks, and furniture as needed.
• Cleaning common areas such as hallways, stairwells, lobbies, and reception areas.
• Clean the office/GH yard and roofs.
• Cleaning guest rooms by making beds, cleaning windowsills, changing linens, vacuuming carpets, dusting furnishings.
• Changing bed linens, making beds, vacuuming rugs, dusting furniture, cleaning mirrors and windows, and removing cobwebs
• Cleaning walls and ceilings to remove spots, smudges, and other blemishes.
• Coordinating with other Cleaners to keep your business clean
• Making sure that all office and Guests Rooms have appropriate supplies and linens in them.
• Listening to, understanding and clarifying guest concerns. Inspecting the cleaning and servicing of guestrooms and public areas.
• Responsible to clean the kitchen including Floor, walls, cabinets, windows, equipment, dishes, sink, dishrack, countertops, leftovers, Empty trash.
• Responsible for removing trash, Emptying trash cans in the office/GH’s rooms and areas.
• Cleaning and sterilizing bathrooms including removing hair from drains, cleaning toilets, and scrubbing tubs and showers
• Ensuring that all the bathrooms are supplied with all the needs.
• Notify the supervisor of occurring deficiencies or needs for repairs.
• Liaising with the supervisor to ensure that you have sufficient cleaning products at all times.
• Reporting any breakages that occur during the cleaning process.
• Participate in large cleaning projects as required or to be moved between office & GHs.
• Ensure compliance with safety and sanitation policies in all areas.
• Perform any other tasks assigned by the supervisor.

Eexperience:

• At least 2 years of experience directly related to the duties and responsibilities specified.

Education:

• High school.

Languages:

• Arabic - fluent.

All DRC roles require the post-holder to master DRC’s core competencies:

• Striving for excellence: Focusing on reaching results while ensuring efficient processes.
• Collaborating: Involving relevant parties and encouraging feedback.
• Taking the lead: Taking ownership and initiative while aiming for innovation.
• Communicating: Listening and speaking effectively and honestly.
• Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We Offer.

Contract length: December 31, 2026

Position Band: This position will be placed in the Non-Management (K) band. Reports to the Admin Team Leader.

Start date: ASAP

Duty station: Turbah , Yemen

Salary and conditions will be in accordance with Danish Refugee Council’s National Terms of Employment.

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

' Female candidates are encouraged to apply '

https://candidate.hr-manager.net/ApplicationInit.aspx?cid=1036&ProjectId=176332&DepartmentId=19111&SkipAdvertisement=true

Closing date for applications: July 14, 2026, recruitment process is planned to start in maximum 2 weeks after the closing date.

For further information about the Danish Refugee Council, please consult our website drc.ngo.