Executive Assistant

Executive Assistant

Location: Canary Wharf, Bank Street (Onsite)

Contract: 3 month rolling with view to extend up to 12 months

We are looking for a highly organised and proactive Executive Assistant to support 2-3 Managing Directors and a team of Executive Directors within the Commercial & Investment Bank (CIB), EMEA. The role involves providing high-quality executive support including complex diary management, booking and coordinating travel, processing travel expenses, and ensuring smooth day-to-day administration. The successful candidate will be highly organised, able to multitask effectively, and comfortable working in a fast-paced environment while supporting senior stakeholders with professionalism and discretion.

Who We Are

JPMorgan Chase & Co. is a leading global financial institution headquartered in New York City. It offers diverse financial services-including consumer banking, investment banking, commercial banking, and asset management-to clients worldwide. It is the largest U.S. bank by asset size, known for its strong market position, technological innovation, and global reach. The company focuses on delivering shareholder value, operational efficiency, and sustainable growth.

What You'll Do

• Build and leverage a robust network at senior and client executive levels, including Amex, Global Technology, EMT, Business Management, and Business Support Management, with keen insight into priorities, organisational dynamics, and key stakeholders
• Handle executive Outlook duties for inbox/diary management, intricate travel logistics (flights, trains, VISAs, accommodation, ground transport), and itineraries amid frequent last-minute adjustments
• Organise high-level meetings, conference calls (Teams/Zoom/iMeet), telepresence, events, town halls, off-sites, roadshows, and routine admin tasks like room bookings, filing, and supplies
• Oversee Concur expense submissions, reimbursements, personal balances, and monthly reconciliations, collaborating closely with Expense Management (EMT)
• Demonstrate proficiency in core systems (Concur, eSource, Travel Portal, OMD, Cross Border) to ensure precise data input and operational efficiency
• Collaborate with CIB assistant team for mutual coverage, mentor newcomers, and foster group cohesion through teamwork, integrity, and a supportive ethos
• Drive Line of Business projects, including year-end committee support, MIS/reporting, budget/headcount tracking, resiliency initiatives, and oversight of forums (DUCC, Com Com, BRC, Annual Reviews)

What You Bring

• Experienced Executive Assistant with investment banking exposure
• Expert in diary management, travel logistics, and expense systems
• Proactive initiator with meticulous attention to detail, strong initiative, and thorough follow-through
• Polished corporate communicator exhibiting tact, discretion, and astute judgement in confidential, client-facing situations
• Composed and upbeat under pressure, ensuring reliability, punctuality, adaptability, and robust peer collaboration

What's Next

If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more.

We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at [email protected] to discuss how we can support you.

This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.