We are seeking an exceptional, detail-oriented, and highly connected Luxury Travel Consultant to curate unparalleled travel experiences for our ultra-high-net-worth (UHNW) clients, corporate executives, and VVIPs. In this role, you will go far beyond standard travel booking. You will act as a trusted lifestyle advisor, transforming our clients’ travel aspirations into highly personalized, flawless, and exclusive journeys.
Key Responsibilities
- Bespoke Itinerary Design:
- Conduct in-depth Consultations with high-end clients to understand their unique preferences, lifestyle, and privacy requirements.
- Design end-to-end, tailor-made itineraries featuring private aviation, superyachts, exclusive-use villas, Michelin-starred dining, and "money-can't-buy" local experiences (e.g., private museum openings, after-hours boutique access).
- White-Glove Concierge Service:
- Provide seamless, 360-degree service from the initial conceptualization, visa coordination, and luxury hotel perks (amenities, upgrades) to 24/7 on-trip support.
- Anticipate client needs and remain highly adaptable to manage last-minute itinerary changes or emergencies across different time zones.
- Relationship Management & Advisory:
- Build and maintain deep, long-term relationships of trust with affluent clients, positioning yourself as their dedicated travel concierge.
- Proactively pitch trending destinations, newly opened luxury properties, and seasonal exclusive events to your client portfolio.
- Industry Networking & Partnership:
- Leverage and cultivate strong relationships with global luxury travel partners, including ultra-luxury hotel brands (e.g., Aman, Rosewood, Four Seasons), top-tier Destination Management Companies (DMCs), and local fixers to secure VIP recognition and exclusive benefits for clients.
Requirements
- Experience: 3–5+ years of experience in luxury travel curation, premium hospitality concierge roles, or managing high-net-worth individuals (HNWIs) in a lifestyle management capacity.
- Industry Knowledge:
- Extensive, firsthand knowledge of global luxury destinations, elite hotel portfolios, and premium travel trends.
- A strong appreciation for fine dining, art, wine, and contemporary luxury lifestyle culture.
- Core Competencies:
- Impeccable communication skills and an elegant demeanor, with the ability to converse confidently and build rapport with discerning individuals.
- High emotional intelligence (EQ) and a calm demeanor under pressure when managing demanding requests or crisis situations.
- Fluency in English (additional proficiency in Cantonese and Mandarin is a strong asset for the local market).