Practice & Wellbeing Leader - Granton

Job Description

Location: The Action Group, The Prentice Centre, 1 Granton Mains Avenue

Post: Practice & Wellbeing Leader

Service: Granton

Managed by: Development Manager

Salary Range: B6 to B8 (£31,500.11 - £33,045.63)

Hours: 39 hours per week

🔥 Spark Inspiration as an Innovative Practice & Wellbeing Leader! 🔥

Are you ready to take the helm in revolutionising frontline care at home and housing support services? The Action Group is seeking passionate individuals to step into the role of Practice & Wellbeing Leader and make a real difference in the lives of those we support.

🔍 What We're Looking For

As a Practice & Wellbeing Leader, you'll be at the forefront of ensuring top-tier service delivery through dynamic leadership and support practices. You'll collaborate closely with our Operational Leader, shaping a holistic approach that prioritises both the wellbeing of our employees and the quality of care provided to the people we support.

💼 Your Mission

Lead with impact! Your role will encompass everything from fostering a culture of excellence to championing employee wellbeing. We're seeking candidates with a finger on the pulse of the latest trends and best practices in social care. Your deep understanding of how employee well-being intersects with service quality will be pivotal in driving our mission forward. At the heart of our mis is person-centred care, and our Practice and Wellbeing Leader is the driving force behind ensuring it's not just a philosophy, but a vibrant reality. They're the catalyst for excellence, empowering our support workers to deliver nothing short of exceptional service to every individual we serve. We're seeking innovators with a pulse on the latest innovations in social care, coupled with a fiery passion for igniting employee wellbeing to supercharge the quality of support provided

🤝 What We Offer

Join a team where relationships matter! We're looking for individuals who thrive on building meaningful connections and are dedicated to enhancing the wellbeing of both our employees and the people we support. If you have a proven track record in delivering exceptional care and excel in people management, this is the perfect opportunity to elevate your career.

🚀 Your Next Career Move

Whether you're an Assistant Team Manager ready to soar to new heights or an experienced support worker with a passion for leadership, this role offers the ideal platform for career progression. Seize this chance to make a lasting impact and shape the future of care delivery with us!

• Ready to embark on this exciting journey? Apply now to become our next Practice & Wellbeing Leader and be part of a team committed to making a difference every day.

To learn more about our recruitment process please click the link 🔗 - Our Recruitment Process

To support our commitment to a fair and inclusive recruitment process, we invite all candidates to optionally complete the

🔗 - Equal Opportunities Form for Applicants

🔗- Equality Statement | The Action Group

The Action Group values diversity in our workforce and welcomes applications from all sections of the community. As a Disability Confident Leader organisation, we particularly encourage applications from people with disabilities, and offer a guaranteed interview for anyone who meets the essential criteria for the role. We also strongly encourage and welcome applications from people from minority ethnic backgrounds and other underrepresented groups. If you require any adjustments to take part in the recruitment process, please let us know, and we will do our best to support you.

This is a regulated role and requires PVG Disclosure Scotland membership for adults and children.

As part of our recruitment process, candidates who have lived outside the UK for more than 12 months in the last 10 years will be required to provide a Criminal Convictions Certificate (or equivalent) from the relevant country or countries. Please note that the cost of obtaining this certificate will be the responsibility of the candidate.

Since this is a registered service with the Care Inspectorate, all applicants must be at least 18 years old

If you need any support or adjustments during the application process, please don’t hesitate to reach out to us. We are committed to making this process as accessible as possible for everyone.

The Action Group Recruitment 📧 [email protected] 📞 0131 285 5207

About The Role

This post requires PVG scheme membership. Applicants who are not members of the PVG scheme should be prepared to join before commencing employment.

This post requires registration with the Scottish Social Services Council (SSSC). Applicants who are not registered with the SSSC when starting will have 6 months in which to register. Applicants already registered with the SSSC must inform that body of their employment with The Action Group.

Key Responsibilities

The post holder is responsible for leading a team of support workers in providing high-quality, person-centred support to individuals who have learning disabilities, physical disabilities and other support needs. In doing this, make a positive impact in the lives of those we support.

Leadership

Support and develop a team of support workers who can lead on the goals of person-centred support through regular management contact time, practice observations, coaching, development of skills and using the quality conversations framework.

Support and develop the Depute Practice and Wellbeing Leader in developing the appropriate skills to work locally with support workers in services to develop and maintain person-centred support.

This will be achieved by upholding national care standards and SSSC Codes of Conduct.

Foster positive and trusting relationships with individuals we support, their families, carers, and fellow employees.

Practice Development And Compliance Monitoring

To achieve compliance in organisational systems and processes relating to service delivery such as high-quality support plans, regular reviews, supporting the advocacy of people we support.

Ensure compliance with continuous professional learning and development requirements to achieve best practices in social care.

Collaborate with the Learning and Development team to deliver training programs and workshops related to social care practice and compliance.

Develop a culture within the team where learning and innovation is a positive and service delivery is always seeking to improve.

Collaboration And Stakeholder Engagement

Collaborate with internal and external stakeholders (for example, colleagues from other departments, people we support and families and external professionals) creating positive relationships that promote engagement, well-being, and practice development of the service.

Staff Support And Advocacy

Serve as a point of contact and advocate for staff members, individuals we support, and their families, addressing concerns related to practice quality and compliance.

Provide confidential and sensitive support to staff members experiencing work-related challenges or personal difficulties using a trauma informed approach.

Operations And Administration

Work in partnership with the operational leader to ensure effective rota management and administrative tasks for the team. Taking personal responsibility for ensuring a high standard of record keeping, minute taking and service-based recording.

Work in collaboration with the operational leader to ensure all support is delivered.

Qualifications And Skills

• Hold SVQ Level 3 or ability to work towards.
• Achieve SSSC Registration.
• Previous experience in the field of social care.
• Demonstrate leadership and coaching skills emphasising staff well-being and practice development.
• Demonstrate a strong commitment to equality and a non-judgmental approach.
• Have a solid understanding of Scottish legislation, guidelines, and best practices within the realm of social care, including standards relating to quality and compliance.
• Demonstrate excellent communication and interpersonal skills, enabling effective cross working with staff members across all organisational levels, as well as individuals we support, their families, and external stakeholders.
• Good organisational skills, managing multiple projects, competing demands while meeting agreed deadlines.
• Demonstrate sensitivity, empathy, and discretion in all professional interactions.
• Requirement to participate in an on-call rota, in collaboration with the Operational Leader and Depute Practice and Wellbeing Leader.
• Possess excellent written and verbal communication skills.

General Duties (these are applicable to all The Action Group staff)

• Read and work in accordance with The Action Group’s Mission, Aims & Objectives, and current Business Plan.
• Manage own work time effectively.
• Keep on top of own paperwork and maintain effective and organised filing systems, as appropriate to the specific job role.
• Treat everyone with consideration and respect.
• Ensure prompt, polite, and clear communication (whether responding to a query from a member of staff or a complaint from someone we support).
• Keep up to date and comply with all applicable The Action Group policies and procedures (covering everything from personal Health & Safety to Care Commission Standards).
• Promote and respect individual rights and responsibilities at all time.
• Retain the highest standards of confidentiality, as appropriate to the specific role.
• Assist your manager and other work colleagues as appropriate and whenever possible.
• Take charge of own CPD (Continuous Professional Development) and contribute to The Action Group maintaining the Investors in People’s standards.
• Be responsible for own work life balance (e.g., taking Annual Leave at regular intervals, etc).

Skills Needed

About The Company

Our History

The Action Group was set up in 1976 by a group of parents and carers of people who had learning disabilities and other support needs. They began by campaigning for better services for the people they cared about in the local area of Leith and Restalrig. This group, who all lived in the north east of Edinburgh, took the name Area 5 Action Group from the Social Work Department’s area in which they lived.

Providing and Improving Learning Disability Care for Over 45 Years

The Action Group was, and continues to be, a membership organisation with the twin aims of campaigning for, and providing, good community care services. In 1976, services and supports in the community were few and far between and large institutions and hospitals, like Gogarburn in Edinburgh, were the main service for children and adults.

Locally, The Area 5 Action Group ran a high profile political and media campaign to get learning disability and support needs on the agenda. It also explored ways to develop service-provision

By 1985, now called The North Edinburgh Action Group, membership had grown and service users came from all over Edinburgh, East Lothian, West Lothian and Midlothian.

By 1992, with development plans focussing across an even wider area, a further name change to The Action Group was made.

Over the years the Action Group has been at the forefront of campaigning for and providing high quality community services.

Company Culture

The Vision

That Families caring for a person and individuals who have support needs and/or Learning Disability encounter no barriers to their chosen lifestyle, are able to follow a path of choice and can enrich their opportunities.

The Mission

To Value, listen and involve people so that our every action is judged to be the best.

The Values

An ordinary life includes the 5 accomplishments which derives from the work of John O'Brien.

These values are at the heart of the organisation.

People Accessing Our Services Should Have

Community presence - Relationships

Competency - Respect - Choice

Required Criteria

• SVQ Level 3 or SSSC Registration.
• Experience in social care or a related field, with a primary focus on staff well-being, practice development, and compliance monitoring, preferably within the Scottish social care context.
• Strong values of equality and non-judgment.
• A commitment to person centred practice and involvement of people we support all aspects of their lives and service.
• Professionalism –Being reliable, following procedures, and believing in The Action Group values of choice and opportunity for all. Representing The Action Group professionally when working with internal and external professionals.
• In-depth understanding of Scottish legislation, guidelines, and best practices in social care, including quality and compliance standards.
• Excellent communication and interpersonal skills to effectively engage with staff members at all levels of the organisation, individuals we support and their families, as well as external stakeholders.
• Excellent written and verbal communication skills.
• Ability to use Microsoft packages including Microsoft Word, Teams and Excel – knowledge of a rota management system.
• Working in Partnership – Working effectively as a team, plus negotiating, and sharing information with internal and external stakeholders (e.g., carers, social workers, internal TAG departments) as required.
• Strong organisational skills and the ability to manage multiple projects simultaneously, ensuring compliance with deadlines and requirements.
• Demonstrated leadership and coaching abilities, with a focus on staff well-being, professional development, and practice improvement.
• Self-development – Having the desire to learn new things and constantly improve your own working practice.
• Empowering People – Being able to support others in a practical way. It also includes providing appropriate motivation, encouragement, and constructive feedback.
• Sensitivity, empathy, and discretion in dealing with sensitive matters.
• Maintains confidentiality
• Building & Maintaining Relationships –Demonstrating the ability to develop trusting relationships with others.
• Willingness to take part in an on-call rota, sharing responsibilities with the Operational Leader and Depute Practice and Wellbeing Leader.
• This will be a home working role with the expectation to be able to be an agile worker visiting people we support and making space for collaboration with other colleagues and external people etc.

Desired Criteria

Closing DateFriday 17th July, 2026

Contract Typefulltime

SalaryBased on Experience