Business Analyst

DHL Express Türkiye

Istanbul

Description

The Job:

  • Analyzing and translating business requirements into system specifications for IT programs and projects
  • Deploying local/global applications aligned with stakeholders
  • Ensuring IT solutions are created, aligned, and documented on time and with quality according to business and IT program/project priorities
  • Ensuring business applications are up and running in line with Service Level Agreements
  • Planning and coordinating change requests
  • Monitoring the performance of business systems and determining improvement areas
  • Providing on-call support for systems under responsibility when needed
  • Assessing how business units are performing and supporting them in improving their processes and systems
  • Conducting research and analysis to develop solutions to business problems and supporting the introduction of these solutions to businesses and their clients
  • Evaluating, analyzing, and communicating systems requirements on a continuing basis, and maintaining systems processes, including the delivering of monthly status reports to all appropriate parties
  • Authoring and updating internal and external documentation, and formally initiating and delivering requirements and documentation

The Person:

  • Preferably university degree in Computer Science, Computer Engineering, MIS or other related fields
  • 2 years of related IT experience is preferred
  • Good command of English and Turkish, both written & verbal
  • Experience in generating process documentation and reports
  • Familiarity with project management methodologies and software development lifecycle
  • Experience in API, cloud, data analytics and software architecture
  • Strong analytical and problem solving and quantitative analysis skills
  • Experienced with relational databases especially SQL Server
  • Good knowledge of MS office applications, Sharepoint and basic software knowledge
  • Self motivated and result oriented
  • Comfortable communication with diverse individuals inside and outside the organization
  • Teamwork oriented with good communication and interpersonal skills
  • Willingness to work under challenging circumstances and environment
  • Ability to handle multiple concurrent tasks, changing priorities and meet deadlines
  • No restriction to travel