Receptionist

Office of Public Works

Dublin 8

Description

The Office of Public Works (OPW) invites applications for appointment to the position of Receptionist /General Operative Band 3 (Dublin) at the OPW Furniture Branch, Dublin 8.

Competition Reference 2026/032

Essential Eligibility Requirements

  • A clear copy of their Employment Permit, if applicable (a non-EEA national, unless exempted, requires an employment permit to work in Ireland).

Eligible candidates must be:

  • A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or
  • A citizen of the United Kingdom (UK); or
  • A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or
  • A non-EEA citizen who has a stamp 41 or a Stamp 5 visa;

1 Please note that a 50 TEU visa, which is a replacement for Stamp 4EUFAM after Brexit, is acceptable as a Stamp 4 equivalent.

To qualify candidates must be eligible by the date of any job offer.

Desirable Requirement

  • A current full, clean manual driving licence, category B & W;*1,2

Note: * (1) If your Irish driving licence is restricted to driving cars with an automatic transmission only (denoted by the code 78 appearing on the licence), you are not eligible. (2)From 1 January 2021 if you are resident in Ireland and hold a UK/NI driving licence, it is no longer valid to drive on here in Ireland. It is not legal for driving purposes and must therefore be exchanged. It is vital that you have a valid driving licence and that you are legally allowed to drive in Ireland by exchanging a UK/NI licence for an Irish driving licence. Further information available on: www.ndls.ie

  • Excellent ICT Skills;
  • Experience in Office Administration;
  • Experience/training as a fire marshal
  • Experience/training as a first aider
  • A current Safepass card

Note:* Where a current safe pass card is not available, it will be a requirement of this role, that the successful candidate will successfully complete a Safepass Course immediately after appointment.

Specific Duties relevant to Furniture Branch:

  • Answer telephones, take detailed notes and pass them on to the relevant colleague;
  • Carry out receptionist duties, greet and monitor visitors, chaperone visitors to their place of work or to a relevant colleague, issue, record and track keys/fobs as required, grant access where necessary and ensure areas are secured and locked after use.
  • Receiving business deliveries, notifying staff of deliveries and distributingpost throughout the building;
  • Close doors and windows at the end of the day;
  • Report any issue on site to the line manager;
  • Direct members of the public who are on site without permission to leave, via intercom and loudspeaker;
  • Monitor, activate & deactivate the fire control system
  • Apply strong interpersonal skills to support smooth working relationships with colleagues and visitors;
  • Utilise internal communication tools (such as 8x8, Microsoft Teams, and messaging platforms)
  • Log, update, and track daily service requests, visitor logs or queries using standard computer applications.
  • Provide occasional, operational backup to the wider Furniture Branch team by coordinating on-site assets or assisting with the relocation of furniture items as required.

Requirements and Principal Duties of a General Operative Band 3 (Receptionist) (Dublin)

Note: The following list, which is not exhaustive, sets out the broad range of duties that may be required of a General Operative Band 3 (Dublin). Variances in the requirements of individual posts will reflect the management and operational requirements of individual sites and areas of work.

  • Working on restoration and conservation works;
  • Assisting and working with craft grades such as Stonemasons, Stonecutters, Carpenters, Gardeners, Electricians, Plasterers, Plumbers and Fitters in undertaking works e.g. laying paths/kerbs, mixing concrete/mortar/plaster, scaffolding, planting and painting;
  • Drive and operate vehicles and other site machinery as required by management including ride on and pedestrian lawn mowers, tractors and associated machinery, small hydraulic excavators and dumpers;
  • Undertaking landscape and general maintenance duties as required e.g. grass cutting, mowing lawns, strimming, weeding, weed-killing, scuffling/hoeing, sweeping, cutting hedges, removing graffiti and weeds from building facade, etc.;
  • Operate light equipment to include: Leaf blowers, knap sac sprayers, hedge trimmers, and other light equipment to undertake general parks/garden maintenance;
  • To operate chainsaws and assist with arboricultural works; (training provided)
  • To operate an access platform; (training provided)
  • To assist Gardeners with the implementation of floral and horticultural features in the Gardens/Parks;
  • Preparation and clearance of exhibitions and furniture moving;
  • Undertake Site Inspections and Security duties, to include opening and closing site, gate duty, grounds patrol duty and event security; monitoring visitor activity on site; ensure and report to supervisor/manager on the security and protection of the property.
  • Cleaning of monuments, walk-ways and site area/buildings (including visitor centre/offices/canteen) as directed in accordance with requirements; window cleaning and gutter cleaning; cleaning of toilets, as and when required; open and close toilets as directed; keep supplies stocked up;
  • To assist with keeping parks/gardens litter free. Work will involve hand-picking and automated litter collection, emptying bins, etc., Collecting and disposing of litter from both inside and outside the site, Recycling;
  • Know and understand Health & Safety, keeping areas of work clean, tidy and safe;
  • Carrying out other duties which are considered appropriate to the grade.