Lead Follow-Up & Appointment Setting Virtual Assistant (Remote)
Overview:
We are looking for a proactive and customer-focused Virtual Assistant to support a UK-based guitar school. In this role, you will manage inbound leads, communicate with prospective students and parents, schedule free introductory lessons, maintain CRM records, and provide administrative support.
Key Responsibilities:
- Follow up with new leads from Facebook and Google Ads
- Contact prospects via phone, SMS, WhatsApp, and email
- Schedule and confirm introductory lessons
- Update and maintain CRM records (GoHighLevel/LeadConnector)
- Manage calendars, inboxes, and administrative tasks
- Prepare weekly performance reports and track lead progress
Requirements:
- Excellent spoken and written English
- Experience in appointment setting, customer service, sales support, or lead management
- Strong communication, organization, and time management skills
- Proficiency with Google Workspace and Microsoft Excel
- Experience with GoHighLevel (GHL) or LeadConnector is a plus
- Reliable internet connection and ability to work independently
Pay Rate:
- Hourly Rate: $3.50 – $6.25 USD per hour
Schedule:
- Remote
- Monday to Friday
- Flexible working hours