Santa Ana
Under the direction of Principal and/or designee provides support to users of all District devices and application systems. This includes trouble shooting, escalating, and driving an issue to resolution. All incidents are logged, prioritized, and resolved in a timely manner; ensuring proper coordination with all technology support and engineering teams, as well as with functional subject matter experts. Improves student application systems driving increased operational efficiency and effectiveness. Provide Tier 1 support as defined by industry standards for desktops, laptops, mobile devices, and peripherals used by students, teachers, staff, and administrators. Resolve issues involving security, communication, collaboration, and productivity application in support of technology use to enhance student access and success, academic and creative activities.Requirements / Qualifications
Instructions: Complete an online EDJoin application and attach all required documents. Incomplete applications will not be considered for an interview. In addition, applicants are required by law to complete the Mandatory Employment Disclosure by listing all previous Local Education Agency (LEA) employment, including school districts, county offices of education, charter schools, and state special schools. EDUCATION AND EXPERIENCE: High School diploma or equivalent and 30 college units in Computer Science, Tech, Engineering, or related field.
This position requires a valid High School Diploma or valid equivalency established by an accredited institution/agency within the United States. Applications that do not include a valid degree will not be considered. If you would like to receive credit for a foreign degree, you may submit your foreign degree to an approved education evaluation service. Any cost of evaluation is the candidate’s responsibility. For your convenience, you may visit our website at www.sausd.us under the Human Resources link for a list of approved education evaluation services. The District provides this list only as information to prospective job candidates and makes no endorsement on any of the companies listed. In Lieu of the High School Diploma we will accept the following: Proof of BA Degree (Attach copy of degree or transcripts with degree posted)