Receptionist

Company Description Choice Hotels Saudi Arabia delivers memorable guest experiences through focused service and superior facilities. Its full-service properties provide exceptional value for both business and leisure travelers. Hotels are strategically located in key cities, helping guests stay connected and comfortable wherever they travel. Team members join a professional environment that prioritizes service quality, guest satisfaction, and continual improvement.

Role Description This is a full-time, on-site Receptionist role based in Riyadh. The Receptionist will welcome guests, manage check-in and check-out procedures, and handle inquiries in a professional and courteous manner. Daily responsibilities include answering and directing phone calls, managing reservations, coordinating with housekeeping and other departments, and maintaining an organized front desk area. The role also involves processing payments, updating guest records, addressing guest concerns, and supporting basic clerical tasks to ensure smooth front office operations and a positive guest experience.

Qualifications

• Candidates should possess strong customer service and communication skills to interact effectively with guests and colleagues.
• Candidates should possess solid receptionist duties and phone etiquette skills for managing front desk operations and incoming calls.
• Candidates should possess clerical skills, including basic computer literacy, data entry, and document handling.
• Candidates should possess organizational and time-management skills to handle multiple tasks in a fast-paced environment.
• Previous experience in hospitality, front office, or a similar customer-facing role is beneficial.
• Ability to communicate clearly in English; proficiency in Arabic is an advantage.
• Professional appearance, reliability, and a commitment to delivering high-quality service.