Company Description
FlexFactor is an AI-powered platform designed to identify, intercept, and reverse false payment declines in real time, ensuring legitimate transactions succeed seamlessly. As a leader in payment decline recovery, FlexFactor helps businesses increase revenue, capture new customers, improve customer lifetime value, strengthen brand reputation, and reduce customer acquisition costs. Our platform effectively supports both one-time purchases and subscription models, revolutionizing payment systems. Supported by Bessemer Venture Partners, FlexFactor is looking for innovative individuals to join its cutting-edge team.
About the Role
This role requires proven hands-on experience designing, building, and operating large-scale data platforms on Databricks, with the ability to extend that data infrastructure into AI/ML and LLM-powered systems.
You'll own the full data lifecycle — from ingestion and pipeline architecture to feature engineering, model-ready datasets, and inference-serving infrastructure. You'll work across the stack: building robust ETL/ELT pipelines on Databricks and AWS, standing up the data foundations that power our ML models and AI workflows, and partnering closely with engineering and product to turn data into production intelligence. This is a full-stack data engineering role for someone equally comfortable optimizing a Spark job and integrating an LLM into a production pipeline.
Responsibilities
- Design, build, and maintain scalable data pipelines and ETL/ELT workflows on Databricks (Delta Lake, Spark, Workflows/Jobs)
- Architect and manage data lakehouse infrastructure across Databricks and AWS (S3, Redshift, Glue, etc.)
- Build feature pipelines and model-ready datasets to support machine learning and predictive modeling
- Develop and deploy predictive ML models and support experimentation pipelines
- Build and integrate RAG pipelines, vector retrieval, and LLM-based automation into internal tools and data workflows
- Integrate AI/ML capabilities with internal APIs, services, and data platforms
- Implement data quality, observability, and monitoring practices across pipelines and AI workloads
- Optimize pipeline performance, cost, and reliability at scale
- Collaborate with engineering and product teams to identify where better data infrastructure and AI can improve internal tools and decision systems
- Contribute to architectural decisions around the company's data and AI platform strategy
Requirements
- 4+ years of experience in data engineering, software engineering, or a related field, with hands-on Databricks experience (Spark, Delta Lake, Unity Catalog, Workflows)
- Strong programming skills in Python and SQL
- Experience designing and operating production-grade data pipelines on large datasets
- Experience working with AWS (S3, Redshift, Glue, Lambda, or similar)
- Solid understanding of ML fundamentals (feature engineering, model training/evaluation) as applied to data pipeline design
- Familiarity with LLM APIs and modern AI frameworks, and how to integrate them into data-driven systems
- Experience with data modeling, warehousing, and lakehouse architecture
- Understanding of CI/CD, orchestration, and monitoring for data and ML workloads
- Strong system design and problem-solving skills
- Ability to take ownership end-to-end and collaborate across data, ML, and product teams
Nice to Have
- Experience building LLM-based agents, RAG architectures, or AI automation systems
- Familiarity with LangChain, LangGraph, or similar frameworks
- Experience with vector databases and retrieval systems
- Experience with distributed systems or large-scale batch/streaming data processing (Spark Structured Streaming, Kafka)
- Databricks certifications (Data Engineer Associate/Professional, ML) a plus
- Experience with dbt, Airflow, or similar orchestration tools
Why Join Us
- Own the data foundation that powers production AI systems used across the organization
- Work with modern data platforms (Databricks, AWS) and cutting-edge AI/LLM technologies
- Join a highly technical, full-stack engineering team
- Help shape the company's data and AI infrastructure from the ground up