About the Role
The Junior Revenue Clerk is responsible for supporting the revenue and billing function by ensuring accurate invoice processing, billing administration, revenue reporting, and effective resolution of billing-related queries. The role requires strong attention to detail, accuracy, and the ability to work within strict billing deadlines.
Responsibilities
Billing & Invoice Processing
- Process invoices accurately using Sage accounting software.
- Maintain recurring billing schedules and ensure timely billing cycles.
- Generate, review, and distribute invoices to clients.
- Create and distribute client billing sheets.
Revenue Administration
- Process accounting journals related to revenue transactions.
- Assist with revenue analysis and reporting activities.
- Ensure all billing records and supporting documentation are accurately maintained.
Credit Notes & Adjustments
- Process and issue credit notes accurately and timeously.
- Prepare credit requests and submit them for the necessary approvals.
- Investigate billing discrepancies and ensure timely resolution.
Client Support & Query Resolution
- Respond to client billing queries professionally and efficiently.
- Liaise with internal departments to resolve billing and revenue-related issues.
- Maintain positive client relationships through effective communication and service delivery.
Service Management & Workflow Administration
- Handle and complete tasks assigned through the ServiceNow (SNOW) system within agreed timelines.
- Ensure all assigned tickets and billing tasks are updated and closed appropriately.
Qualifications
Bachelors degree in Accounting or related field
Proficient in Excel