Delivery Lead

Delivery Lead – Regulatory Remediation & Redress

An opportunity has arisen for an experienced Delivery Lead to join a major regulatory remediation and customer redress programme within a leading financial services organisation.

This role will lead the Change Management function, coordinating delivery across multiple workstreams and ensuring successful execution of a complex, high-profile regulatory programme. You'll work closely with senior stakeholders across the business while managing a small team responsible for delivering key change activities.

Key Responsibilities

• Lead the planning and coordination of delivery across multiple programme workstreams.
• Manage a team of change professionals, business analysts and release specialists.
• Build and maintain integrated project plans, ensuring dependencies, risks and milestones are effectively managed.
• Translate regulatory requirements into clear, actionable delivery plans and business change activities.
• Prepare governance materials, programme reporting and documentation for senior stakeholders.
• Work collaboratively with business, operations, governance, technology and risk teams to ensure aligned delivery.
• Support release planning and implementation across the programme.
• Drive successful delivery within a fast-paced, evolving regulatory environment.

About You

You'll be an experienced programme or project delivery professional with a track record of delivering large-scale regulatory remediation, redress or operational change programmes within financial services.

You'll demonstrate:

• Strong programme and project governance experience.
• Excellent stakeholder management and communication skills.
• The ability to influence across multiple business functions and build consensus.
• Experience leading cross-functional teams in complex delivery environments.
• Confidence operating with senior leadership while remaining hands-on when required.
• The ability to manage changing priorities and deliver at pace.

Preferred Experience

• Experience delivering regulatory remediation or customer redress programmes.
• Financial services experience within a regulated environment.
• Exposure to business change, governance or release management.
• Experience supporting regulator-driven programmes and complex operational change.