Sales Engineer I / Software QA Engineer

Location: Rancho Santa Margarita, CA (Local Candidates Only)

Position Type: Full-Time, Entry-Level

Pay Range: $30 to $35/Hr Base + Commissions (Depending on Experience)

About The Role

Are you a tech-savvy problem solver who enjoys coding, strives to understand how things work and helps others? Melissa Data is seeking a dynamic, self-motivated Sales Engineer I / Software QA Engineer to join our team in Rancho Santa Margarita in our Data Quality Tools department.

This unique hybrid role bridges the gap between deep technical aspects of quality assurance, and client-facing sales engineering. You will split your time between ensuring our software is robust, suggesting improvements to the services and helping our sales team showcase its value to prospective clients. New college graduates and coding bootcamp alumni are highly encouraged to apply!

What You’ll Do

• Quality Assurance: Write comprehensive test cases, perform smoke/regression testing, build test applications for internal use, and develop automated testing scripts.
• Technical Support & Diagnostics: Perform deep-dive root cause analysis on technical issues, replicate bugs, and investigate complex data processes.
• Pre-Sales & Presentation: Partner with the pre-sales team to deliver compelling technical presentations to clients, translating complex tech into business value.
• Customer Relations: Check in with our high value clients to ensure that they are extracting maximum value from their integration with our products and serve as a trusted resource for all projects pertaining to data quality best practices.
• Data & Dashboarding: Create internal dashboards (Grafana) to monitor metrics, site reliability and provide critical business intelligence back to the team based on customer engagements.
• Stay Agile: Continuously learn and adopt shifting technologies in a fast-paced environment.

What You Bring: (Minimum Requirements)

• Education: Bachelor’s degree in Computer Science (or a related field) OR a certified coding school credential.
• Coding Skills: Proficiency in at least one major programming language (e.g., Python, Java, C#, C++).
• Communication Power: Excellent written, verbal, and presentation skills—you can write clear documentation and confidently speak to clients.
• Analytical Mindset: A strong willingness to do deep dives into data, processes, and technical troubleshooting between different programming languages and/or platforms.
• Mobility: Willingness and ability to occasionally travel to industry trade shows and conventions.

Bonus Points For: (Preferred Qualifications)

• Basic knowledge of database languages (SQL) or advanced Excel formulas.
• Familiarity with DevOps/Cloud tools like Docker, Kubernetes, and RESTful services.
• BASH or PowerShell experience
• Exposure to QA methodologies (smoke testing, regression testing).
• Experience with development tools like Jira, Confluence, and Git (or other version control systems).
• Experience with Grafana, Tableau, Power BI, or other dashboard creation tools.
• Proficiencies or fluency in other Languages other than English.
• Prior experience in software technical support, QA software engineering or a similar customer-facing technical role.

Perks & Benefits

We believe in taking care of our team. At Melissa, you’ll enjoy:

• Financial Growth: Competitive base salary + commission structure, plus a 401(k) plan with company matching.
• Work-Life Balance: Partial WFH/remote privileges after a successful 90-day evaluation period, plus paid holidays and PTO.
• Health & Wellness: Comprehensive Medical, Dental, and Vision Insurance, Flexible Spending Account. Workout & Yoga classes with personal trainer.
• Office Perks: Free EV charging parking spots, an endless supply of snacks/drinks/coffee, and an on-site soft-serve ice cream machine! Pamper yourself with free haircuts and manicures.
• Free Food: Company-sponsored lunches every Wednesday and Friday, plus quarterly department lunches.
• Company Culture: Summer parties, holiday events (cruises, Disneyland, Universal Studios, etc!), cultural celebrations, and fun company events "just because."

How To Apply

If you are a local candidate ready to kickstart your career in a fast-paced, rewarding environment, we want to hear from you!

Go to https://www.melissa.com/jobs/jobapply.aspx and provide:

• Your resume and cover letter in PDF or Microsoft Word format.
• Link to your LinkedIn profile if available.

Please note that any self-identification information provided during the application process is confidential and will not be shared with hiring managers.

Alternatively, you can email to above information to [email protected]

Notice To Applicants

• Expect a general technical interview, written exam, and live coding session throughout the candidacy. (Not all on same day)
• There is a provisional 90-day training and evaluation period if selected for hire.
• No phone calls or recruiters, please.
• Local candidates only.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf

This employer may order an investigative consumer report on you from an investigative consumer reporting agency for employment purposes. Such reports may contain information about your character, general reputation, personal characteristics, and mode of living. As allowed by law, the reports may contain information regarding the following: criminal history; driving records; verification of your employment history, licenses, credentials and education; credit reports and history; government watch lists; address history; Social Security number validation; and other background checks.

Melissa is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal

This Contractor and Subcontractors shall abide by the requirements of 41 CFR 60-300.5(A). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans. We are a government contractor.

About Melissa

Melissa specializes in global contact data quality and mailing preparation solutions for both small businesses and large enterprises. Melissa solutions help improve contact data at all touch points – from real-time address verification at point-of-entry and ongoing data enhancements to printing and mailing. High quality contact data fuels better marketing programs and business processes, and helps save time and money.