Account Manager (Print, POSM, Promotional Merchandise), Marousi _ Athens

Who We Are

HH Global are the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people.

With more than 4,500 colleagues, 26 creative studios and over 5,800 strategic supplier partners across 64 countries, we work with the best talent across the world to partner with our clients to create big impact through big ideas.

Purpose of the Job

Our Account Managers are responsible for managing and delivering solutions for our clients through close work with internal teams and local partners. You'll need experience of working with clients and delivering ongoing solutions to resolve their challenges - taking ownership of various relationships and developing them further.

You will be supporting one of the world's most iconic beverage companies across a portfolio of leading brands. This is an exciting opportunity to become part of a high-performing and rapidly growing team, delivering innovative marketing activation and retail solutions across multiple European markets. You will work on a diverse range of projects spanning both on-trade and off-trade environments - from branded merchandise and point-of-sale materials to 3D executions, retail displays, and outdoor furniture, you'll help bring some of the world's most recognized brands to life at the point of purchase and consumption.

While your primary focus will be supporting a specific market / client team, you'll also collaborate with colleagues across Europe, contributing to regional and international initiatives. This is a fantastic opportunity for a commercially minded and client-focused professional who enjoys building strong relationships, managing complex projects, and making a visible impact within a global organization.

This role operates on a blended basis between the local HH Global office, client / vendor site(s) and home as necessary.

Please submit your resume / application in English. Failure to do this will mean your details will not be reviewed.

Key Responsibilities

• Take briefs from the client including full specification details and deadline dates and manage project delivery from start to finish, suggesting alternative options and innovation where possible - own the process
• Provide technical input and advice on projects as required, briefing suppliers on precise client requirements and delivering exceptional levels of customer service
• Monitor projects to ensure they are delivered to specification and on time while implementing new methods and procedures as required - collaborate across multiple teams and utilize HH Global’s full-service offering
• Deliver contractual requirements, prepare presentations and complete necessary account administration and reporting while keeping accurate records
• Deliver services to meet and exceed contracted SLAs while ensuring compliance with Regulatory and Company policies

Knowledge, Skills + Experience

• Client service management experience, including time spent working on client site(s), developing and maintaining client relationships across multiple vendors against agreed SLAs + KPIs
• Experience in a combination of the service areas detailed above
• Commercial bias / understanding and the ability to manage multiple projects simultaneously through time management + prioritization skills
• Project Management mindset - process driven with a focus on sales and business development
• Experience in troubleshooting unexpected project issues and implementing preventative measures
• Excellent communication skills (verbal, written, presentation), with clarity of expression and the ability to present to and influence various stakeholder groups at all levels of seniority
• Excellent Greek and English language skills required

We thank all applicants for their interest in a career with us. HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background, regardless of any personal characteristic, especially those protected by law.

We will make reasonable adjustments to the recruitment process to accommodate any disability. In the first instance, if you require this job advert in an alternative format, or require any assistance, please reach out to [email protected]

Please note that we carry out a variety of pre-employment background checks which are appropriate for the country that you are based in. These may include: employment history, right to work, identity, professional qualifications, criminal record, sanction file and / or CIFAS checks.