Account Manager, SMB

#GreatMindsDon'tThinkAlike

At Uber, we take pride in our diversity and working environment that sees you as more than just someone who can do the job. We value you as a unique individual who can elevate our organization with a perspective only you can offer. Uber fosters an open culture that encourages everyone to share their thoughts and ideas.

About The Team

Over the past few years, Uber Eats has experienced incredible customer love and acceptance in Taiwan. We started in Taipei and have since expanded islandwide. What began as food delivery quickly evolved into delivering daily necessities.

Taking on challenges is exciting, but doing so alongside talented, driven teammates makes it even better. We amplify your strengths and ensure you can see the impact you make every day. #GoGetIt embodies the attitude and mindset of Delivery at Uber.

Our goal is to grow all sides of our marketplace - merchants and driver partners - so we can provide the best possible experience for consumers while facilitating growth and earnings for our partners.

About The Role

We are looking for an experienced Account Manager to manage SMB restaurant partners.

The core focus of this role is to leverage Uber Eats' Martech tools and data capabilities to help restaurant partners grow revenue and optimize operations.

The Experience You'll Bring

Must Have

• Flexible mindset with a strong inclination to solve problems
• Willingness to work non-standard hours and remain consistently available to support restaurant partners
• Strong multitasking ability, with the capability to manage different types of partners while prioritizing effectively

Preferred Qualifications / Skills

• Excellent communication skills and confidence when engaging with customers
• Willingness to take on new challenges
• Detail-oriented with the ability to manage multiple tasks efficiently and set clear priorities
• Customer-oriented mindset with the ability to understand diverse customer needs and characteristics

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Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.