Senior Account Manager

When Reliability Matters - So Does the Right Person to Represent It.

COSOL is a leading asset management consulting and technology firm with 25 years of experience helping the world's most asset-intensive organisations get more from their enterprise systems. We work with clients across Resources, Energy, Mining, Utilities, Water and Transport - and we're growing.

We're looking for a commercially sharp, relationship-driven Senior Account Manager to own and grow our enterprise client portfolio across New South Wales.

About the Role

This is a strategically important, high-visibility role sitting at the intersection of enterprise solution selling and trusted client advisory. You'll be the primary commercial contact for a defined portfolio of enterprise clients, accountable for revenue retention, account growth and long-term relationship health.

At the centre of what you'll be selling is AMaaS - Asset Management as a Solution - COSOL's outcomes-driven model that helps asset-intensive organisations unlock sustained, measurable value from their enterprise platforms (think IBM Maximo, SAP and beyond).

You won't need to be a technical expert. You will need to understand what keeps a VP of Operations or a Chief Asset Officer up at night - and be able to show them exactly how COSOL solves it.

Reporting to: EGM Customer Growth and Development

Work Arrangement: Remote-based (home office) with the expectation of spending multiple days per week in Sydney meeting with clients.

This is a genuinely client-facing role - if you thrive on building relationships in person and love being out in the market, you'll feel right at home here.

What You'll Be Doing

1. Revenue & Commercial Performance

• Achieve and exceed enterprise solution revenue targets across your assigned client portfolio
• Maintain a healthy, forecastable and margin-aligned pipeline at all times
• Produce accurate account plans, opportunity roadmaps and revenue forecasts on a regular cadence
• Partner with Finance to track revenue performance and ensure commercial governance is maintained
• Identify and escalate pipeline risks early, with mitigation strategies in place

2. Strategic Account Management

• Develop and maintain trusted, long-term relationships with executive, operational and technical stakeholders within each client account
• Maintain current and comprehensive account plans for all key clients - including stakeholder maps, relationship health assessments, business priorities and growth opportunities
• Position COSOL as a genuine trusted advisor - understanding each client's asset management maturity, operational landscape and strategic priorities
• Drive account retention through proactive engagement, value demonstration and regular executive-level contact

3. AMaaS Growth & Enterprise Solution Selling

• Lead enterprise solution selling engagements across asset-centric industries, positioning COSOL's AMaaS offering as the strategic solution to clients' asset management challenges
• Identify, qualify and develop new opportunities for AMaaS adoption and expansion within the existing client portfolio
• Articulate the commercial and operational value of AMaaS clearly and compellingly - without reliance on technical depth
• Contribute to new logo acquisition within COSOL's sectors where opportunities align to portfolio strategy

4. Pursuits, Presales & Proposal Leadership

• Lead strategic pursuit activities from opportunity identification through to contract execution
• Develop win strategies, value propositions and commercially compelling proposals in collaboration with Solution Architects and Practice Leaders
• Translate complex solution designs into clear, outcome-focused client narratives
• Ensure all proposals are commercially sound, competitively positioned and aligned to COSOL's delivery capability

5. Commercial Negotiations & Contracting

• Lead commercial discussions including pricing, contract structures and ROI articulation with confidence
• Navigate complex, multi-stakeholder negotiations across enterprise client environments
• Ensure all commercial agreements are appropriately documented and compliant with COSOL's governance standards
• Engage Legal, Finance and Executive Leadership as required during contract negotiations

6. Cross-Functional Collaboration & Internal Alignment

• Act as the voice of the customer internally - bringing client insight into solution design, delivery planning and continuous improvement discussions
• Collaborate effectively with Delivery, Solution Architecture, Finance, Marketing and Executive Leadership to drive client outcomes
• Ensure smooth handovers between sales and delivery, with clear scope, expectations and success metrics documented
• Support the broader commercial team with market intelligence, sector insights and account context

7. Client Governance & Industry Representation

• Represent COSOL in client governance forums, Quarterly Business Reviews (QBRs) and relevant industry engagements
• Facilitate regular touchpoints with key client stakeholders to monitor relationship health, satisfaction and emerging needs
• Proactively manage and resolve client concerns, escalating where appropriate and ensuring timely resolution

8. Reporting & Pipeline Governance

• Maintain accurate and up-to-date opportunity and account data within COSOL's CRM and pipeline management tools
• Provide regular reporting on revenue performance, pipeline health, account risks and market activity to senior leadership
• Uphold commercial discipline and reporting standards in line with COSOL's governance frameworks

What We're Looking For

Experience

• Demonstrated experience in senior account management, business development or pursuit leadership within enterprise systems, digital or technology-enabled services
• Proven track record of enterprise solution selling in asset-centric or asset-intensive industries (Resources, Energy, Mining, Utilities, Transport or similar)
• Experience managing complex, multi-stakeholder relationships at executive and C-suite level
• Demonstrated ability to position managed or as-a-service models (AMaaS, SaaS, managed services or equivalent) to senior decision-makers
• Experience leading commercial negotiations, developing proposals and closing enterprise-level engagements
• Background in consulting, advisory or enterprise solution sales environments highly regarded

Skills & Competencies

• Conceptual familiarity with enterprise asset management or ERP platforms (e.g. IBM Maximo, SAP) sufficient to engage credibly in client conversations — deep technical expertise not required
• Understanding of asset management principles and the operational challenges faced by asset-intensive industries
• Proficiency in pipeline management, account planning and CRM tools
• Strong commercial acumen including pricing, margin management and contract structure
• Excellent written and verbal communication skills, including proposal development and executive-level presentations

Why COSOL?

• 25 years in the market with a blue-chip client base across APAC and Americas
• A business in a genuinely positive moment with strong leadership energy, real investment in people and culture, and a clear growth trajectory
• Work with industry-leading platforms including IBM Maximo Application Suite and SAP
• Remote-based role with the autonomy to own your market with no daily commute to an office, just meaningful time in front of clients
• A collaborative, high-performance team where your contribution is visible and valued
• Offices in Brisbane, Perth, Mackay and Denver with remote hubs in Sydney and Melbourne