Title: Windows Systems Engineer
Location: Remote
Contract: Position will go until the end of 2026 (5-6 months)
Rate: $50/hr-$60/hr
Position Summary
We are seeking a Level 2 (L2) Windows System Engineer to support and maintain client Windows server environments. This role focuses on advanced troubleshooting, patch management, vulnerability remediation, and ensuring overall system stability.
This is a hands-on, client-facing position responsible for resolving escalated issues and maintaining secure, high-performing infrastructure.
Key Responsibilities
- Provide L2 support for Windows Server environments (2016/2019/2022)
- Troubleshoot and resolve OS, performance, and stability issues
- Apply monthly patches and deploy updates in line with change management
- Identify and remediate vulnerabilities across server environments
- Support Active Directory, Group Policy, DNS, and authentication services
- Perform root cause analysis and implement long-term fixes
- Monitor systems and proactively address risks or degradation
- Own escalated incidents through resolution and meet SLA targets
- Document issues, solutions, and standard operating procedures
- Produce clear, client-ready technical documentation and findings summaries.
Required Qualifications
- 3+ years of experience in infrastructure engineering, systems administration, or technical consulting.
- Hands-on experience supporting:
- Windows Server OS
- Active Directory, DNS, and Group Policy
- Patch management tools (WSUS, SCCM, Intune, or similar)
- Strong troubleshooting and root-cause analysis skills across identity, virtualization, and storage layers.
- Ability to communicate technical issues and solutions clearly to clients.
- Bachelor’s degree in Computer Science, Management Information Systems, or a related field OR an Associate’s degree (AA/AS) with equivalent practical experience.
Preferred Qualifications
- Experience with VMware or Hyper-V
- Exposure to Azure or hybrid cloud environments
- Familiarity with security and monitoring tools (e.g., Defender, Tenable)
- Microsoft certifications (MCSA, AZ-104, Security+)
- Experience supporting multi-site or hybrid environments.
- Prior consulting or professional services experience.
Successful Characteristics
- Methodical, detail-oriented problem solver.
- Comfortable working in established client environments with legacy constraints.
- Professional, dependable, and client-focused.
- Able to work independently while collaborating with broader delivery teams.