Company Description
TamuPOS is an early stage venture building AI-native operating systems in Kenya. We are currently focused on hospitality and retail systems in addition to enterprise contracts across sectors.
Role Description
We're looking for an Intern who wants to learn to build products the way products will be built in the future. We want someone who quickly can own the how we deliver to accounts through product end to end. This is a full-time, on-site role based in Nairobi.
Qualifications
- Proven abilities in product, engineering, UX design, and delivering excellent service outcomes.
- Strong passion for using AI to build solutions in your work
- Strong Interpersonal Skills, with an emphasis on team leadership and effective communication.
- Experience in Technical Support and troubleshooting to resolve customer issues effectively.
- Analytical Skills to evaluate customer feedback, develop reports, and implement improvement strategies.
- Problem-solving mindset and ability to manage customer-related challenges calmly and professionally.
- Proficiency in common support tools and CRM software is advantageous.
- Bachelor's degree in Business Administration, Information Technology, or a related field is preferred.